Prime Carship LLC has a deeply polarized customer base with excellent service from specific staff members offset by systematic bait-and-switch pricing practices and broken commitments that have generated significant fraud complaints.
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Customers mention
Dealing with these guys was the most stressful part of my cross-country move. Jordan called two days before my vehicle was to be picked up, claiming they were having difficulty finding a driver for the contract that we had signed a month prior. He was priming me to for the next day's call. Again, he said they were having a tough time finding a driver for "that price" and because of Trump, they could only hire drivers that were in the country legally... those drivers demanded a higher price. Bottom line, the end price he quoted me was 3 times my original quote. Typical bait and switch. I didn't feel comfortable having them transport my vehicle, due to their shady business practices. I ended up paying more and going with another company. Prime Car Ship kept my $200 deposit and charged my credit card another $200. It was an awful experience during a very stressful time.
I missed the initial pick up day. The people allowed me to reschedule just for them to not pick it up. They also don’t answer the phone. Don’t waste your time.
Zara Kevin is a good broker
Great company, great workers, Zara was able to get me my car asap! She’s great!
Zara Kevin was great
They were able to find me a driver for the next day after the other company I booked with still hadn’t found one for me in 5 days. The picked up and shipped it the same day they were friendly and fast Zara Kevin did a great job with getting my what I needed at a price that was affordable to me
I wouldn’t have my worst enemy work with this “company”. Quoted one amount, and the day of shipment was told it would be more than double the original “contract” amount. They lure you in with a fake total cost and then the amount balloons once the driver shows up. Whole thing is BS for your deposit money. I will be reporting to the better business bureau and California AG.
Scammers , lots of excuses and no delivery , ICE should be paying them a visit as it verry sketcky of a company
SCAMMERS!!! After extensive communication thru texting they found a carrier to move a vehicle from Texas to my state. All the text GUARANTEED!!! $1245 NOT A PENNY MORE!! COD! After vehicle was in transit, the broke tried soliciting a $100 tip, ABSURD! when the driver unloaded at the dealer the drive was told to collect $1500, The carrier was under the impression that the broker and I were under agreement , I did NOT!! pay a penny more then the agreement and then came the threats and harassment from Prime Carship to pay or else, even declaring we hand a contract, There was NO contract! Had to block them. Stay away from this broker, the carrier was great!!!
Absolutely the WORST! Scammers the lot of them. I was quoted $1795, confirmed in writing MULTIPLE times that the quote was all-inclusive and the pricing/amount would not increase when my motorcycle was delivered at port. Not only was this not all-inclusive (I spent weeks getting my motorcycle crated and then shipped to Colorado Springs from Aurora) they also sent me a final bill of $3995 for just shipping! They are SCAMMERS!! STAY AWAY!!!
They took my deposit and and kept it after I cancelled the pickup of the vehicle. They said they would refund my money they have not. When they gave me a price for the job the tried to change it when they called to tell me the was ready to be picked up and then had the nerve to say it's only money yes it is mine!!! Classic bait and switch. They are not to be trusted said they would refund my money in 3 days it has been a week and 3 phone calls nothing but the the run around but it is only money right now that they have it find another shipper I am WARNING everyone!
Prime Carship LLC is rated 3.2 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Average. 56% of customers gave 4 or 5 stars.
Prime Carship LLC has an average rating of 3.2 out of 5 based on 41 customer reviews on ReviewTerminal.
Prime Carship LLC has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 41 verified customer reviews, Prime Carship LLC holds an average rating of 3.2 out of 5 — rated Average on ReviewTerminal. 56% of customers gave 4 or 5 stars.