Prime Carship LLC

What customers love

• Responsive and professional individual brokers (Mike Miller, Marina, Simon Smith, Zara Kevin, Jennifer) who maintain communication and deliver as promised
• Competitive initial quotes and quick driver matching when service is honored
• Weekend and after-hours customer service availability

Common concerns

• Systematic bait-and-switch pricing: customers quoted $345–$1,795 charged $900–$5,500 on pickup day, with deposits withheld when customers refuse overcharges
• Missed or severely delayed pickups despite signed contracts with specific dates, with staff providing false updates and dishonest explanations
• Deposits retained after cancellations and unilateral price increases after contract signing, suggesting predatory business model targeting contract lock-in