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Prime Carship LLC

primecarship.com/
3.3

40 reviews

57%
5-star
57%
Positive
43%
1-star
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ReviewTerminal Summary

Prime Carship LLC has a deeply polarized customer base with excellent service from specific staff members offset by systematic bait-and-switch pricing practices and broken commitments that have generated significant fraud complaints.

What customers love

  • Responsive and professional individual brokers (Mike Miller, Marina, Simon Smith, Zara Kevin, Jennifer) who maintain communication and deliver as promised
  • Competitive initial quotes and quick driver matching when service is honored
  • Weekend and after-hours customer service availability

Common concerns

  • Systematic bait-and-switch pricing: customers quoted $345–$1,795 charged $900–$5,500 on pickup day, with deposits withheld when customers refuse overcharges
  • Missed or severely delayed pickups despite signed contracts with specific dates, with staff providing false updates and dishonest explanations
  • Deposits retained after cancellations and unilateral price increases after contract signing, suggesting predatory business model targeting contract lock-in

Customers mention

bait and switch pricingmissed pickup datesdeposit refund issuescommunication breakdownscontract violationsdriver availability problems
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Showing 23 5-star reviews
Д
Verified
Даниель Зусси
19 May 2026

Very good company

Very good company Big thanks to Simon Smith

D
Verified
Dear Customer
13 May 2026

Mike Miller at Prime CarShip helped…

Mike Miller at Prime CarShip helped facilitate the transportation of my vehicle. He lined us up with a driver/hauler and both parties kept in touch with us during the process. Mike followed up and kept us informed and up-to-date during the few days that the car was in transit. I would recommend Mike for car transportation services.

S
Verified
Sophie Mchedlishvili
12 May 2026

great company

great company, it was pleasure working with Marina, will work with her again!

M
Verified
Muhammadali
8 May 2026

I had a great experience with this…

I had a great experience with this company. Marina made the process very smooth and kept me updated.

G
Verified
Gerardo Camacho
8 May 2026

Marina Thank you for your exelent support…

Thank you for your exelent support service

J
Verified
Jarumy
8 May 2026

Simon smith was a pleasure to work…

Simon smith was a pleasure to work with! He was communicative and helpful through out the whole process. He made everything easy for my driver and my self. I would work with them again! 10/10

A
Verified
Adrian Covaci
7 May 2026

Good company

Good company. Professional people, fast responding, good rates for transport! Worth doing business with them!

Z
Verified
Zahraa Albusharif
1 May 2026

They helped me find a driver within…

They helped me find a driver within good time to transport my vehicle from CA to CO within my reasonable budget price. They even provided customer service during the weekend when I wanted to check route updates. I recommend.

R
Verified
Rene Tykto
30 April 2026

I truly appreciated the support I…

I truly appreciated the support I received from Mike Ross; he was incredibly helpful to me in various ways

U
Verified
US Hawk Logistic llc
30 April 2026

Good company to work with.

Good company to work with.

I
Verified
Ion Ojog
24 April 2026

Great company to work with

Great company to work with ! Jerry has done a great job

Y
Verified
Yaneris Rodriguez
23 April 2026

Excelente experience

Today I had the pleasure of working with this company as a delivery service as a EMSA TRANSPORT LLC partner, of a 2025 Toyota 4Runner. From Houston TX to New Braunfels TX. And I must has to testify that the Brocker who assigned me the load, Mr. Mick Miller. He has provide a excellent communication, detail and cargo services in record time, so with his help and dedication I managed to be on time for all my pick up and delivery today 04/22/2026, so I was able to get to my house on time and safe to be with my family, so I highly recommend this person and this company, and with which with great pleasure I would make future smile deliveries to satisfied customers, thank you very much for the opportunity and Confidence.

C
Verified
customer
21 April 2026

Great service and reliable

Great service and reliable. Thanks Serah.

F
Verified
Frank Paniagua, Jr.
21 April 2026

Second time I used Jennifer at Prime

Second time I used Jennifer at Prime. Found a qualified driver within 24-hours at the price that I was willing to pay during Easter weekend. I went to some other transportation companies that I’ve used in the past, and even U-ship. My price target came back doubled for a straight 322 mile delivery. Jennifer got the driver who did a great job and was very careful with my new classic vehicle. No complaints whatsoever. Frank P

D
Verified
Diana Gogishvili
18 April 2026

Prime carship you are the best ⭐️🌟

Prime carship you are the best ⭐️🌟

Page 1 of 2 · 23 5-star reviews

Prime Carship LLC — Review Summary

Based on 40 verified customer reviews, Prime Carship LLC holds an average rating of 3.3 out of 5 — rated Average on ReviewTerminal. 57% of customers gave 4 or 5 stars.

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