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Prime Apostille

primeapostille.co.uk
4.8

20 reviews

90%
5-star
95%
Positive
0%
1-star
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ReviewTerminal Summary

Prime Apostille delivers consistently professional and reliable apostille services with excellent customer communication, though occasional delays and processing errors can occur.

What customers love

  • Responsive, patient customer service with prompt email communication and staff who guide clients through unfamiliar processes
  • Professional handling of complex document legalization and apostille work, with clients feeling confident throughout the process
  • Good value for money considering time saved and stress avoided compared to self-handling the process

Common concerns

  • Delivery timelines can exceed initial estimates and guarantees are not provided despite initial assurances
  • Processing errors have occurred, such as apostilling copies instead of originals, resulting in invalid documents

Customers mention

Professional serviceDocument apostilleCommunication and responsivenessUniversity degree legalizationProcessing speedInternational document services

Frequently mentioned

ServicePrimeApostilleServicesProfessionalRecommend
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Showing 20 reviews
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Verified
Maram Elkalyouby
25 January 2025

Professional

Professional, great customer service.

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Andy
12 November 2024

Great service and very professional

Great service and very professional. I would highly recommend using PA.

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Maria Almeida
31 August 2023

Excellent, spared me a lot of headaches

I was very satisfied with Prime Apostille's services. I had to legalize and apostille documents from my previous University in London to continue my Acting studies here in Portugal. Although this was all very new to me, people in Prime were always, in every step of the process, very professional and attentive, with assertive communication by email and prompt answers, which kept me rested and confident. Their prices seem perfectly balanced to the added-value of their services. If I had done this process all by myself, I would have spent only a few pounds less but I would have ended up with a lot of headaches... I have no hesitation in recommending Prime Apostille and I will certainly use them again if I need legal services in the future.

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Anetic Aid
1 March 2023

Excellent Service

This was the first time I had to get a document appostilled. I rang a lot of companies/solicitors but Prime were the most helpful. The lady stayed on the phone and and talked me through it. She was very patient. The service we received was excellent, value for money and we would definitely recommend them

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Teresa H
28 February 2023

Prime Apostille ["PA"]- I would seek PA's services again.

Prime Apostille ["PA"], through 2 contacts, consistently was responsive and available for my questions. Using it Premium Service, I received my docs far more quickly than I had anticipated. My immigration attorneys have indicated that the docs are sufficient for a temporary resident visa application--the purpose for seeking PA's assistance. I am in the US, and we worked completely by email. Direct communication seems more reliable than an exclusive focus on its website. I will not hesitate to seek PA's services again.

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Asanga Gajasinghe
28 February 2023

Excellent service by Mr.Tharindu…

Excellent service by Mr.Tharindu Ellepola And Highly recommended Temple Gate solicitors Best service I have witnessed with my legal side issues

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Peter Weaver
27 November 2022

Your company done everything that i…

Your company done everything that i asked for ,were helpful and i could not had better help from half way around the world

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White Witch
24 November 2022

They were very professional

They were very professional, reliable and efficient. They knew what exactly they were doing. I highly recommend them

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Dillan Desilva
11 November 2022

Pro Team and fast service

The Team and Prime Apostille were friendly and professional. They processed my documents efficiently and quickly. Will definitely use their services again.

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Tom Arran
7 November 2022

Wrong document + slow delivery

Wrong document + slow delivery. Placed an order with PrimeApostile on the 13th Sept 2022 with the requirement to apostille a document from the FCDO. Was assured by their team the document would be with me in Cyprus by 7th October, which was a requirement ahead of placing the order. After chasing over email I was told they do not provide guarantees on delivery time AFTER the order was placed. Document turned up on the 23rd October 2022, 2 weeks later than required. Additionally they had Apostilled a copy of the official documentation which meant it was invalid for the purposes I needed it for. I am sure there are better services out there - I would recommend to keep looking.

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Des Riglar
23 July 2022

The service is good

The service is good, But be prepared to wait as they have to deal with the home office. All Government agencies are slow

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mara montoliu
8 June 2022

Very good service and very…

Very good service and very approachable.For any enquiries they always reply within the day.

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Gabriel Lopez
7 June 2022

Prime Apostille offers a very reliable…

Prime Apostille offers a very reliable and efficient service, especially for people who studied in the United Kingdom but do not live there. I recommend it 100%

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Fabiano Dalto
17 February 2022

Efficient and trustworth

I found Prime Apostille services very efficient and trustworth. Between sendind my docs from Brazil and receiving them apostilled back took less than one month. Through all the time I received helpfull guidances from Prime Apostille office giving me reassurance of the safety of their procedures.

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mike
16 February 2022

Always a great service fast efficient…

Always a great service fast efficient and no fuss I have been using Prime Apostille for a long time and rate them very highly!.

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Prime Apostille — Review Summary

Based on 20 verified customer reviews, Prime Apostille holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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