PVGEN Reviews: 40 Verified Reviews (4.8/5)

ReviewTerminal SummaryBased on recent reviews

PVGEN delivers exceptional customer experience with professional installation and attentive service, reflected in the 4.8/5 rating, though rare cases of poor complaint handling and product issues exist.

What customers love

Professional, polite, and efficient installation teams who work neatly and clean up thoroughly
Patient, consultative sales process that avoids overselling and matches systems to actual customer needs
Responsive after-sales support with helpful staff and functional monitoring app

Common concerns

Inconsistent complaint resolution and poor follow-up on customer service issues
Product reliability concerns with Eddi units failing within warranty periods

Customers mention

Installation quality and cleanlinessStaff professionalism and politenessCustomer communication and transparencySystem monitoring appSales consultation process

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Showing 1 4-star review

Verified

Emer

30 April 2026

This company made the decision to have…

This company made the decision to have solar panels installed really easy. Wayne, who called initially was pleasant and helpful and explained everything before I signed up. There was a waiting list of 5 months to have the solar panels installed which was longer than I expected. The team who came to install the system were punctual, efficient and friendly and they explained everything to me before and after installation. The system was installed in 4 and a half hours and is working well since. I am delighted and I will be recommending this company to friends and family.

Frequently asked questions about PVGEN

Is PVGEN trustworthy?

PVGEN is rated 4.8 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Excellent. 95% of customers gave 4 or 5 stars.

What is PVGEN's rating?

PVGEN has an average rating of 4.8 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does PVGEN have?

PVGEN has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

PVGEN — Review Summary

Based on 40 verified customer reviews, PVGEN holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

PVGEN Reviews