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RAWS

soleetal-raws.com
2.8

40 reviews

43%
5-star
45%
Positive
50%
1-star
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ReviewTerminal Summary

RAWS has a severe fulfillment and customer service crisis with a 2.8/5 rating driven primarily by widespread non-delivery, false shipping promises, and refund delays, despite positive feedback from customers who received their orders.

What customers love

  • High-quality, durable fabric that resists fading and stretching after repeated washing
  • Comfortable fit and design, especially compression tights and running gear with no chafing
  • Competitive pricing compared to major athletic brands

Common concerns

  • Systematic order non-fulfillment and incomplete shipments; many customers receive only partial orders or nothing at all despite payment being taken
  • False advertising of 2-day delivery with consistent failure to ship, provide tracking, or update customers; communication filled with excuses and broken promises
  • Unresponsive and unprofessional customer service; customers report being blocked on Instagram, ignored emails, refund delays of weeks, and forced chargebacks as the only resolution method
  • Hidden overseas shipping fees and high return costs, particularly from the USA

Customers mention

order non-deliveryfalse shipping promisesrefund delayscustomer service unresponsivenessincomplete shipmentsfabric quality
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Showing 2 2-star reviews
A
Verified
Adrian
14 April 2026

Quality of cloth is poor

Material of the cloth is Polyester, quality of the cloth is bad. If you live in the USA, they do not provide free returns. To return something from USA to UK is over $100. Clothing from this brand is not worth it, do not spend your money with this company.

M
Verified
Marcel
10 April 2026

I waited a very long time for the…

I waited a very long time for the delivery and was put off several times via email. It was only after I had requested a refund via PayPal that the delivery arrived, but it was incomplete. I cannot recommend them.

RAWS — Review Summary

Based on 40 verified customer reviews, RAWS holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 45% of customers gave 4 or 5 stars.

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