Reclaims UK North West Ltd receives a 4.1/5 rating driven by strong loyalty and service quality from repeat customers, but undermined by serious fraud allegations, communication failures, and billing disputes from a significant minority.
What customers love
Common concerns
Customers mention
Very simple process, and courtney was very helpful throughout my claim much better than previous experience on different reclaim platforms.
It has been a simple process and conducted in a very swift manner. Where I did not to do alot and less hassle for me. I received my funds couple weeks after I lodged in my application.
I was very pleased with the prompt and efficient handling of my claim. The team was helpful and kept me updated throughout the process. Highly recommend it.
In response to your reply to my review. I was never content with the outcome and felt you had dismissed all accountability. I removed the review ahead of the end result which I was overall very dissatisfied. I have no wish to talk to any of your workers in regards to this as it will not end with me getting my money back.
Good company, who are very efficient. Highly recommended.
Process very easy and efficient, I go back every year
Very helpful staff, very informative of what was required and what stage my claim was at. Will definitely be using this company again.
Courtney kept me in the loop with what was happening with my claim , very efficient, great company and I will be using them again .
The team were on hand from start to finish, answering any questions that i had. I found the process so easy and the service provided was exceptional.
Was a very simple process and the staff were friendly
Great customer services from Courtney and Bailey, little delay receiving money but that was HM revenue Not Reclaims. Would definitely recommend as everything is done via iMessage or WhatsApp which makes it a lot easier. Self assessment forms are dealt with by then as well so don’t panic if you receive one. Thank you.
The process from start to finish was efficient and stress free. Courtney done a great job of managing the claim and was always a message away if I had any questions. I would 100% recommend this company.
100% would recommend this company. Courtney handled my tax reclaim and was brilliant throughout. Constant contact, keeping me up to date with the process. Received my return in less than 2 months from start to finish.
Fantastic service, always quick to reply and answer questions. Courtney took me through the whole process professionally and quickly, resulting in a very welcome claim amount.
Always on hand to help and answer your questions and concerns. Very reliable and get results. I would highly recommend
Based on 40 verified customer reviews, Reclaims UK North West Ltd holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 78% of customers gave 4 or 5 stars.