Reclaims UK North West Ltd receives a 4.1/5 rating driven by strong loyalty and service quality from repeat customers, but undermined by serious fraud allegations, communication failures, and billing disputes from a significant minority.
What customers love
Common concerns
Customers mention
Sent me scam through the post about miss sold car insurance that doesn't apply to me in the first place.
If they are that good surely they would know or checked that I dont drive or not fall into this category. Lately Im receiving lots online of adverts and promotions relating to driving its annoying and a Pain.
Had a number of calls through WhatsApp from this company saying I'm entitled to a £7000 ppi refund? Has anyone else had this or is it a scam and they're just using this companies name?
In response to your reply to my review. I was never content with the outcome and felt you had dismissed all accountability. I removed the review ahead of the end result which I was overall very dissatisfied. I have no wish to talk to any of your workers in regards to this as it will not end with me getting my money back.
DO NOT TRUST THEM! Used them in 2017 and 2018 with good service. Heard nothing from them until AUG 22 where they were wanting me to sign a document with incorrect information, multiple unanswered phone calls. I have tried to use another company this year who have advised me today that this company have continued to reclaim my money for 3 years without me knowing. They have received over £3000 of my money and have never paid out. A fraudulent disgraceful company.
Terrible aftercare service, after my claim my tax code changed I was being taxed more than what I originally would be. After contacting Courtney for 2 months about the issue it has still not been sorted. Hmrc will not help as they say it’s a claim issue. Courtney responds with, “I will contact the after care team” and provides no update. Will not use this service again! Or recommend it to people.
Endless ringing through and no answer or response. I submitted the claim back in May and had no correspondence back, or update. I'm unsure as to how they managed to get rated #1. Next time, I'd use a different tax reclaim service.
its been over 12 months now and still nothing, what a really bad service, i will be contacting HMRC myself to see if any refund has been issued and if it has i will be going to the police and reporting a fraudulent claim.
Based on 40 verified customer reviews, Reclaims UK North West Ltd holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 78% of customers gave 4 or 5 stars.