Reclaims UK North West Ltd receives a 4.1/5 rating driven by strong loyalty and service quality from repeat customers, but undermined by serious fraud allegations, communication failures, and billing disputes from a significant minority.
What customers love
Common concerns
Customers mention
I waited 10 months, once my payment finally came through i was compensated for the delay which was a nice gesture. Through the process I was contacted several times by different individuals with different completion dates which became increasingly frustrating. Through talking with colleagues who have used this company, I was expecting over 2k for my first claim as we had similar history, I recieved £600 after a whopping 25% fee plus VAT. I would advise to get a fee quotation first as I was expecting 10% for the service. I had heard really positive experiences from my colleagues, that led me to use this company in the first place, sadly my experience was rather disappointing. That being said, a few extra quid in the bank is always welcome and with minimum imput on my behalf it is worth doing.
Reclaims UK North West Ltd is rated 4.1 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Great. 78% of customers gave 4 or 5 stars.
Reclaims UK North West Ltd has an average rating of 4.1 out of 5 based on 40 customer reviews on ReviewTerminal.
Reclaims UK North West Ltd has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Reclaims UK North West Ltd holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 78% of customers gave 4 or 5 stars.