Reclaims UK North West Ltd receives a 4.1/5 rating driven by strong loyalty and service quality from repeat customers, but undermined by serious fraud allegations, communication failures, and billing disputes from a significant minority.
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Customers mention
I waited 10 months, once my payment finally came through i was compensated for the delay which was a nice gesture. Through the process I was contacted several times by different individuals with different completion dates which became increasingly frustrating. Through talking with colleagues who have used this company, I was expecting over 2k for my first claim as we had similar history, I recieved £600 after a whopping 25% fee plus VAT. I would advise to get a fee quotation first as I was expecting 10% for the service. I had heard really positive experiences from my colleagues, that led me to use this company in the first place, sadly my experience was rather disappointing. That being said, a few extra quid in the bank is always welcome and with minimum imput on my behalf it is worth doing.
Based on 40 verified customer reviews, Reclaims UK North West Ltd holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 78% of customers gave 4 or 5 stars.