Reclaims UK North West Ltd

What customers love

• Fast, efficient claim processing with minimal customer effort required
• Consistent staff quality and personal attention, particularly from named staff members like Courtney and Bailey
• Clear communication and regular updates throughout the claims process

Common concerns

• Serious fraud allegations including unauthorised money collection for 3+ years and unsolicited scam communications
• Poor aftercare support and unresolved issues after claims are processed
• Lack of responsiveness and communication from support team on multiple customer accounts
• Unexpected high fees (25% plus VAT) not disclosed upfront, significantly reducing refund amounts
• Extremely long processing delays (10-12+ months) with no updates or resolution