Reclaims UK North West Ltd receives a 4.1/5 rating driven by strong loyalty and service quality from repeat customers, but undermined by serious fraud allegations, communication failures, and billing disputes from a significant minority.
What customers love
Common concerns
Customers mention
Brilliant for a fourth year in a row
I’ve used Reclaims UK for several years now and have always received excellent service. They’ve consistently contacted me when it’s time to file my returns, which I’ve really appreciated. Although I had to reach out to them myself this year, their service and staff were, as always, exceptional.
Bailey was so helpful with information required and was really quick at doing his job highly effective worker and very competent at his job.
I've been a loyal customer for several years now and once again the team at Reclaims have gone above and beyond. From start to finish the whole process is explained in the simplest of forms, made completely user friendly and everyone you interact with is keen to assist no matter how small the issue maybe. Can't recommend the company enough.
Seamless process, Courtney was fantastic with great communication throughout. I would highly recommend and will definitely be utilising their services in future.
Expert on field
Great custome service. I'm very pleased with how easy you made the process be. I'll definitely be using your services again.
Great Company. Thank you again. All the staff who I dealt with were extremely helpful. Easy experience.
Yet again outstanding performance and claim done with reclaim Uk , Bailey who has done my paperwork for the last two years has been outstanding . Many thanks to your company
Amazing experience
Very easy and quick..Staffs very helpful and the communication with them that makes it quicker than you can think of..Didn't take long to come through..Thanks will definitely recommend and use again.
Very simple process, and courtney was very helpful throughout my claim much better than previous experience on different reclaim platforms.
It has been a simple process and conducted in a very swift manner. Where I did not to do alot and less hassle for me. I received my funds couple weeks after I lodged in my application.
I was very pleased with the prompt and efficient handling of my claim. The team was helpful and kept me updated throughout the process. Highly recommend it.
Good company, who are very efficient. Highly recommended.
Based on 40 verified customer reviews, Reclaims UK North West Ltd holds an average rating of 4.1 out of 5 — rated Great on ReviewTerminal. 78% of customers gave 4 or 5 stars.