Is Route1groupltd trustworthy?

Route1groupltd is rated 4.7/5 from 40 verified reviews — Excellent. 93% gave 4 or 5 stars.

What is Route1groupltd's rating?

Route1groupltd has an average rating of 4.7 out of 5 based on 40 customer reviews on ReviewTerminal.

Route1groupltd Reviews: 40 Verified Reviews (4.7/5)

ReviewTerminal SummaryBased on recent reviews

Route1groupltd delivers exceptional service with a 4.7/5 rating, consistently praised for professional, courteous staff and proactive communication, though rare operational issues with timing and customer requests occur.

What customers love

Excellent proactive communication with advance notifications, tracking updates, and phone contact before arrival
Professional, polite delivery staff who handle furniture carefully, navigate tight spaces well, and go beyond standard service
Comprehensive delivery experience including unpacking, assembly, demonstration of mechanisms, and removal of all packaging

Common concerns

Occasional failure to follow customer placement requests and inflexible approach to repositioning items
Significant delivery time deviations (arriving 13+ hours early or occasionally late) causing customer inconvenience

Customers mention

communication and trackingstaff professionalism and politenessfurniture handling and caredelivery timing and punctualitycustomer placement requests

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Showing 1 4-star review

Verified

Ian Cr

26 February 2026

Communication was excellent throughout

Communication was excellent throughout. Delivery on time and carried out well by the two gentlemen.

Route1groupltd — Review Summary

Based on 40 verified customer reviews, Route1groupltd holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 93% of customers gave 4 or 5 stars.

Route1groupltd

Communication was excellent throughout

Route1groupltd — Review Summary

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