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Sarahemilywear

sarahemilywear.co.uk
1.1

40 reviews

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98%
1-star
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ReviewTerminal Summary

Sarahemilywear has a 1.1/5 rating due to systematic deception: customers report the company falsely presents itself as a UK family business while operating from China, selling cheap polyester items misrepresented in photos, with return processes that cost customers more than the original purchase.

Common concerns

  • Products made of cheap polyester (95%+) despite being advertised as cotton/linen blends, with poor stitching and low quality that deteriorates quickly
  • Deceptive marketing: website presents company as UK family business when it operates from China; photos show digitally enhanced images that don't match actual products
  • Return process designed to exploit customers: returns must go to China at customer's expense (£25-30+), plus potential customs duties up to 25% and VAT, making returns cost more than items are worth; company offers only 15-20% refunds as alternative
  • Misleading sizing, poor fit despite descriptions claiming flattering cuts, and slow delivery times from China despite no disclosure of origin
  • No accountability: AI-based customer service is unhelpful, refunds rarely materialize, and company continues operating under multiple alias names on Facebook

Customers mention

false UK company claimcheap polyester fabricmisleading product photosreturn to China costslow quality stitchingdungarees overly large
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Showing 40 reviews
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Verified
Catriona Marshall
16 May 2026

DO NOT PURCHASE FORM HERE

DO NOT PURCHASE FORM HERE WASTE OF MONEY DREADFUL CLOTHES, MATERIAL IS TERRIBLE, NOT AS DESCRIBED DUNGAREES !!

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Tess
15 May 2026

Avoid this company

Avoid this company. I can’t believe I ordered without checking reviews like I normally do. Items arrived after a long delay, poorly sewn together and some sort of polyester fabric rather than the linen/cotton blend that was shown in the photos. Website offers free UK returns but in fact you have to return the items to China ! 15% offered as refund and to keep the clothes, which is a total joke. Currently reported to my bank as a scam. AVOID at all costs. A 1 star rating is too good for this company

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Wendy Rees
15 May 2026

Don't buy

Don't buy! Clothes look nothing like advertised. Cheap, baggy polyester. Unreliable sizing! To return, you need to pay postage back to China. Overpriced even in a sale.

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Hazel Stead
15 May 2026

I also wish I could give a 0 star

I also wish I could give a 0 star, like everyone else on here, The company is absolutely a con, I ordered dungarees and what I received was absolute rubbish, wouldn’t line the dustbin with them. I feel totally used. I think we all should contact Trading Standards and get this scam company off all media.

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J price
15 May 2026

Do not order from this company

Unfortunately I didn’t read the reviews before purchasing and got a very poor quality product that looked nothing like the pictures. Website leads you to believe it is a family run uk business which I do not believe is correct. Orders are sent from China and returns are insisted on being sent to China too . Do not order from this company .

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Maria Palmer-Hoyes
15 May 2026

Not worth one star

Not worth one star. Shoddy poor fabric, do not buy from this seller. The English names are a disguise for rubbish from China. If it seems too good to be true then it is. Lesson learned.

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Anon
15 May 2026

If I could give zero stars I would

If I could give zero stars I would. Dungarees are way too big and made of really cheap and nasty material, no way they are worth the price. Returns have to be sent to China at the customers expense too allegedly, so obviously not the family company they.say they are.

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SUSAN HANNA
15 May 2026

Do not fall for this

My clothes finally came. Poor quality. Do not believe this is a uk company with the sweet little granny picture. They are all made in china. Unfortunately I fell for it. The dress is weird shape and not the colour it looks on the site. The dress will go to charity and I can wear the dungarees for gardening. From what I’ve read on here there is no chance of sending them back.

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Elizabeth Burnell
15 May 2026

Don’t trust this company

Don’t trust this company. Absolutely dire product - very cheap and nasty and very overpriced. Dungarees look wonderful on website but are little more than dishrags. They are impossible to deal with and all communication is AI bot based. All very nice and polite but totally unhelpful. Trying to get a refund is like pulling teeth.

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MISS CLAIRE WARD
14 May 2026

Diabolical

Diabolical, so overpriced for what the item is, Product is like a Shein knockoff. I wax expecting cotton like material not viscose type material. Took ages to arrive not surprising when it arrived all the way from China. Was expecting to support a small business in the UK obviously supporting China instead. I should have read the reviews prior. Let's see if I get a refund. If only I could give zero star rating

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Jane Grimes
14 May 2026

This company is a total scam so do not…

This company is a total scam so do not use. Goods come from China, quality of the material is shocking, 95% polyester/5% spandex, baggy and shapeless and really only fit for the bin. Gives the impression its a UK family company based on old fashioned service and attention to detail. Return address on package is a shipping company to send goods back to China but website suggests easy returns etc. Whole thing is a scam and I'm surprised they are still trading when everything is such a sham. They need to be shut down. Mine are going in the bin as too much hassle to try and get the refund but lesson learned! One star is too much.

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J K
14 May 2026

Shame I can’t leave a zero star review…

Shame I can’t leave a zero star review . Utterly horrible cheap quality crimpolinetype fabric with fuzzily printed on design and stitched together in the most basic and cheap way possible. Just don’t buy . I’ve noticed the durgarees pop up under various other English sounding girls names as the awful reviews pile up for Sarahemily . The worst purchase I’ve made in my life .

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sylvia mccormick
14 May 2026

Chinese based scammers

Chinese based scammers. Black dungarees sewn with white thread. Replacement offered for cost of shipping, £12!!! Easy returns indeed, customer has to pay to send to China and then you supposedly get a refund. I did not trust them. Facebook advert and website misleading in the extreme. I paid over £20 for something so cheap and shoddy I would only wear for decorating in.

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Katherine Lea
14 May 2026

Do not buy from this company

Do not buy from this company. It is a front for a Chinese warehouse and returns cost more than the item cost in the first place. The linen striped dungarees turned out to be 100% polyester and of very poor quality. I was offered 15% of the cost price not to return them. To sell under the guise of a British run family business is so far from the truth. Avoid at all costs. I wish there was a no star option

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Sharon Thomas
13 May 2026

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. This shouldnt be allowed, false advertising at its finest. Ordered some dungarees, mixed linen material. When they came they were 95% polyester. These are advertised at over £60 pounds but on offer for £34.95. Absolutely disgraceful. On the packaging it gives a UK address to return to. When I messaged online to arrange, it has to go back to china, postage fees at your cost. Offered 15% of what I.paid and I could keep the dungarees. The dungarees are fit for the bin only, absolute tat. I have gone through my bank to get a full refund for false advertising but just a warning, this is not a romantic story of a family business, absolute rubbish to fool you into a false sense of security. DO NOT BUY FROM THIS COMPANY, ITS NOT LEGIT.

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Sarahemilywear — Review Summary

Based on 40 verified customer reviews, Sarahemilywear holds an average rating of 1.1 out of 5 — rated Bad on ReviewTerminal.

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