Secret Linen Store delivers premium bedding with exceptional customer service and sustainable packaging, though durability concerns and occasional color/product inconsistencies have emerged among a predominantly satisfied customer base (4.8/5).
What customers love
Common concerns
Customers mention
Fabulous product and fabulous service as always!
Fast responsive service, beautiful quality products, I couldn't fault this lovely company!
Absolutely gorgeous brushed cotton bed set in green gingham. It feels amazing to the touch. Was going to put in my linen chest for the winter., but the way things are now with the weather, might put it on 😊 Now all I need is a lovely brushed cotton fitted sheet ( then I will be sorted)
I have purchased from Secret linen store multiple times across 4 years. All of our bed linens, duvets, pillow are sourced from SLS. The quality is unbeatable and so beautiful. Highly recommend!
I loved everything about my experience with Secret Linen. I wanted an emperor size quilt cover and this company was one of a small few that offered this choice. The one I chose is my perfect colours. When the parcel arrived I loved the sustainable packaging before I even opened it. I even read the little messages printed on it. Inside the duvet cover and pillow cases were separately packaged and then tied together with a little cotton bow. The quality of the bedding is beautiful. I didn’t intend to spend so much, but they even offered a discount code and I really bought into Molly and Harriet’s story.Every part of my buying experience has felt luxurious and I would highly recommend supporting this little company. You won’t be disappointed
This is my second order from Secret Linen and they do not disappoint! This time I bought a linen duvet with fitted sheet and pillowcases in the stunning Beetroot. Fabulous rich colour and texture!! I’m not buying my bed linen anywhere else!
Absolutely stunning bedding, so soft and luxurious. Well packaged and arrived on time. Worth the price, would definitely recommend!
Very quick delivery and items arrived beautifully packaged. The napkins are lovely quality and a beautiful colour. Very pleased indeed.
Beautiful bedding, feels luxurious, best bedding I've ever had,
Great product and great customer service.
Loved the colour and material
So pleased with my beautiful new bedlinen, throw and cushions. Very helpful and friendly advice on the phone and really great customer service.
Quality product and quick delivery
Recently just moved and got a new bed. I initially just got a standard “that’ll do” set of white sheets and covers. The time came where I thought I’d jazz it up a little with a couple of throws and came across secret linen. The ones I’ve bought are very fancy and great quality. It’s given my room a much needed lift and a cozier vibe. I’ll definitely be back.
Have ordered twice from this company, duvet cover, pillow cases, throw and quilted bed cover. Absolutely delighted with all the items. Customer service is amazing. There was no issue when I made silly mistakes and needed to change an order and they covered the postage cost. The bedding is an investment, it’s not cheap, but you get what you pay for. My advice, make yourself wait for an offer!
Based on 40 verified customer reviews, Secret Linen Store holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.