SHEIN delivers extremely poor customer service with systemic issues in order verification, refunds, returns processing, and delivery accountability, resulting in widespread customer distrust despite low prices (1.5/5 rating).
What customers love
Common concerns
Customers mention
Shein is brilliant very good value for money adult and children clothes love it
Recibí un artículo algo doblado, lo cual no lo inutilizaba del todo pero no era correcto. Me devolvieron la totalidad de su importe
Based on 29 verified customer reviews, SHEIN holds an average rating of 1.5 out of 5 — rated Bad on ReviewTerminal. 10% of customers gave 4 or 5 stars.