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ExcellentShopping & Fashion

Simbye

simbye.com
4.6

26 reviews

81%
5-star
92%
Positive
8%
1-star
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ReviewTerminal Summary

Simbye delivers strong eSIM service with exceptional customer support, reflected in the 4.6/5 rating, though isolated cases of non-delivery and refund failures present red flags.

What customers love

  • Responsive 24/7 customer support that goes extra mile to solve problems
  • Transparent pricing and competitive rates compared to competitors
  • Simple activation process and reliable connections across multiple countries

Common concerns

  • Non-delivery of purchased eSIMs with delayed or unresponsive refund handling
  • Verification issues blocking orders and payment collection before resolution

Customers mention

customer supporteasy activationaffordable pricinginternational travelreliability
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Showing 26 reviews
L
Verified
Lorena Botana González
25 September 2025

Our experiencie with this company has…

Our experiencie with this company has beben so great. They are so helpful and quick resourceful. The internet is fast. Very recomend it.

A
Verified
Arina Rishko
21 September 2025

Solve my problem quickly

Solve my problem quickly, even though it was my mistake, and they solved it without any complications.

C
Verified
Cezar Al kosseifi
18 September 2025

Very interactive support.

Very interactive support.

Q
Verified
Qa Ban
17 September 2025

The support is 24/7 and you never miss…

The support is 24/7 and you never miss a mb with this provider

E
Verified
Eugenio Gori
16 September 2025

Very professionals and quick reply

Very professionals and quick reply. Best service online ever!

C
Verified
Consumer
27 August 2025

I left Italy without an eSIM for…

I left Italy without an eSIM for turkey, when I arrived there I discovered I needed one and most of them couldn’t be bought and activated in turkey except for symbie. I bought four eSIM for my family the cost is ok and it works very well. I had problems installing it on the Samsung phone and the person in the chat was very patient, competent and helpful, it was late night but didn’t give up on me!!! at the end gave me a free upgrade!

D
Verified
Deniz Erbilek
25 August 2025

the sim did not work

the sim did not work, and when I sent a message to the customer support asking how it can be fixed their reply and I quote was “???”. I asked for a refund and never got it.

I
Verified
Ilyass Najhi
22 August 2025

Good service and support

Good service and support

U
Verified
Ulisse Bemer
20 August 2025

Everything perfect

They were very fast in processing my order!! Thank you

M
Verified
Monika Barczak
22 February 2025

Scam

Scam, never received esims I have ordered, and waiting for a refund now, as money has been collected straight after the order placed, then told verification issue?

C
Verified
Consumer
10 July 2024

easy installation

easy installation

Page 2 of 2 · 26 reviews

Simbye — Review Summary

Based on 26 verified customer reviews, Simbye holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 92% of customers gave 4 or 5 stars.

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