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ExcellentShopping & Fashion

Simbye

simbye.com
4.6

26 reviews

81%
5-star
92%
Positive
8%
1-star
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ReviewTerminal Summary

Simbye delivers strong eSIM service with exceptional customer support, reflected in the 4.6/5 rating, though isolated cases of non-delivery and refund failures present red flags.

What customers love

  • Responsive 24/7 customer support that goes extra mile to solve problems
  • Transparent pricing and competitive rates compared to competitors
  • Simple activation process and reliable connections across multiple countries

Common concerns

  • Non-delivery of purchased eSIMs with delayed or unresponsive refund handling
  • Verification issues blocking orders and payment collection before resolution

Customers mention

customer supporteasy activationaffordable pricinginternational travelreliability
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Showing 2 1-star reviews
D
Verified
Deniz Erbilek
25 August 2025

the sim did not work

the sim did not work, and when I sent a message to the customer support asking how it can be fixed their reply and I quote was “???”. I asked for a refund and never got it.

M
Verified
Monika Barczak
22 February 2025

Scam

Scam, never received esims I have ordered, and waiting for a refund now, as money has been collected straight after the order placed, then told verification issue?

Simbye — Review Summary

Based on 26 verified customer reviews, Simbye holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 92% of customers gave 4 or 5 stars.

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