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Smartyplants

smartyplants.co.uk
4.7

20 reviews

85%
5-star
95%
Positive
5%
1-star
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ReviewTerminal Summary

Smartyplants delivers strong plant monitoring technology with an engaged support team, though initial setup and connectivity issues frustrate some new users; the 4.7/5 rating reflects widespread satisfaction despite occasional technical friction.

What customers love

  • App functionality and plant library with detailed care information, including offline use for plants without sensors
  • Responsive customer support team that actively solves problems and pushes firmware updates
  • Measurable plant health improvements through data on moisture, nutrients, light, humidity, and temperature

Common concerns

  • WiFi connectivity setup can be difficult and time-consuming for some users, with delayed customer support responses in at least one case
  • Light sensor reliability issues with certain grow lights and inconsistent angle sensitivity

Customers mention

plant health improvementapp and data trackingcustomer service responsivenesssetup and connectivitysensor accuracyoverwatering prevention

Frequently mentioned

PlantsPlantSensorsSensorProductSmartyplants
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Showing 20 reviews
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Verified
Nigel C
19 May 2026

Products arrived in a few days and they…

Products arrived in a few days and they were easy to set up using the app, great sensors very happy so far, I will be purchasing another 5 pack in the near future

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Verified
Daniel Halley
18 May 2026

Great plant sensor

Great plant sensor! Gives you information on the conditions affecting my plant that I wouldn't otherwise have been aware of. Only been using it for a month or so but my plants are already looking a lot healthier, and one of them is sprouting a new leaf...

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Verified
O. F.
17 May 2026

Manufacturer of smart plantpot sensors

Manufacturer of smart plantpot sensors. Sensors are of high quality, work as planned, requires wifi connection and app, very useful. Connection of sensors to smartphone requires at least basic level of knowledge of smartphone use, but is not too difficult. Good communication from manufacturer in case of any issues.

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Mr Alastair Cregan
9 May 2026

I am delighted with my Smartyplants…

I am delighted with my Smartyplants sensors. after doing a lot of research ... I opted for these sensors over comperetors and Im soo glad I did. I purchased them 3 weeks ago and I got them charged and up and running. Two things that are fantastic - the sensors and the app. Firstly the app - allows you to create a personal folder of all your plants which has all the information you need on each one to keep them healthy. Soo easy because all the info is pre-loaded in the app. This is great for all my plants ... including the ones that don't have a sensor. Ive 5 sensors and over 20 plants. The app doesn't require any additional cost to buy or subscription. it has a great library of plants already.... even good to look through when considering another purchase. Two of my plants were not in the pre-existing library, but there is a place to submit to have additional plants added ... 2 of plants were added with ease by the team at Smartyplants..... great service. The sensors are neat and subtle and are easy to charge with a USB and connect to the app. They measure Temperature, Humidity, Nutrient, Light, and moisture - all that you could need I love how the sensors and app work on WiFi so I can see what my plants are doing literally anywhere.... not just when I'm in the house I plan on buying more - takes away the guess work!! Great product From a very happy customer in Northern Ireland Alastair

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Verified
Megan
4 May 2026

Smartyplants is a game changer!

Smartyplants has easily been the best investment I've made when it comes to knowing how to care for my plants. I use my sensors indoors and on my balcony to eliminate the need for guesswork and to counter my inexperience. The team are responsive and supportive. I'm in the process of buying more but being able to move the sensors in between plants has been such a useful feature in the meantime. I can't recommend it enough!

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Verified
Philip Polinski
2 May 2026

Doesn’t do what it says on the tin. And customer service is awful

I was relly excited to buy this product. It sounded like exactly what I need to keep tabs on my large collection of plants. I even emailed it to loads of of my family and friends who were also really enthusiastic and wanted to give it a try. So imagine my disappointment when after 2 Hours of trying I couldn’t get the sensor to connect to my wifi. No matter I thought one of the things I noticed was the promised fast human response to problem Waited a day. Nothing. Emailed again. Nothing emailed again and I received a pathetic Generic response that looked like it was AI generated… certainly it didn’t address my issues. Sadly I’m done wasting my valuable time. If you. Can’t be bothered to help a new customer get started then you are not a company intend to support. Needless to say you won’t be getting any sales from my family and friends. I just want my money back and nothing more to do with you. If you don’t understand that you need to provide fast responsive customer service to help new customers get started then quite frankly you don’t deserve to succeed.

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Verified
Alex Smith
29 April 2026

Brilliant product

Brilliant product. Was sceptical in the beginning but cannot say enough how great this is. No more guessing and my plant looks so more healthier and happier. Thank you.

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Verified
Zac Evans
24 April 2026

Fantastic Product. Fully Recommended.

I've been on the hunt for some technology to help me with my plants for quite some time, after acquiring a plant in a sale. At the time I couldn't find anything suitable and alas I inadvertently over watered the plant and killed it. Yes I tried to find out what I was doing wrong through taditional methods, but without the information for the specific problem, every website I went to for advice advised the opposite of the last, too much water, too little water, too dark, too cold, too warm etc. Basically they didn't know because they couldn't relate to the exact circumstances I experienced. I kept my eye on the market and found items such as Willow, but I just didn't want, yet another hub for another smarthome ecosystem cluttering up my space. Xiaomi's offering didn't work in the UK and they all had problems. A few others just weren't right. I was gifted another plant from a friend and this spurred my search again and I finally stumbled upon Smartyplants which appearred to hit all the marks. All the data points I wanted (Temp, Humidity, Light, Moisture and Nutrients) without the faff of a hub, plus being a British company, that was the cherry on top! I was slightly sceptical as there was little information or reviews out there but I decided to go for it. I have to say, I'm really happy I did. The products did take a little bit longer than I had hoped to arrive, but this was clearly due to Royal Mail over the Easter weekend. Once they did arrive, I was impressed by the packaging and the products design, especially the satisfying click of the soil probe into the sensor head. I got them straight onto charge as required by the instructions. It did take more time than I expected to charge but for something such as this, you don't really need quick charge. The set up and link to the app was fairly simple, so long as you follow the instructions and click exactly when it states, but my first two were set up pretty quickly. I love the ability to select the exact plant (though it would be helpful to see the colloquial name in the seach dropdown to help with picking the exact one), what the size of pot is, the type of soil you've used and give your plants a name. Adding a photo of the plant is also a really nice touch to make the app personal to you. It's really quick to get your first readings from the plant, just by pressing the button once on the device. Updates are then provided automatically every hour through the WiFi. The data is shown in a graph in either daily or weekly views with a good colour coding scheme to see at a glance if the plant is happy or what you might need to do. The 'high' and 'low' markings on the graph also help ensuring you're comfortably in range. I would like to be able to drill down a bit further in the graphs to see specific info from a specific time. The app summary also highlights wich plants might need attention at the time. Each plant page gets tips and tricks for looking after the plant, such as where to place it etc. I would like to see in the plant library some quick at a glance icons with info about the plant, as I do use this to decide on what plants to get next. I would also like to see a widget to put on your phones homescreen to see it at a glance without needing to open the app. The app and sensors has really boosted my confidence that I can invest in plants for my home, and I felt comfortable enough to purchase more plants as a result of the product. I'll be ordering more sensors ready to expand my jungle even more. I think i'll even be buying a few of these, for my 'horticulturally challenged' friends and family, as a gift for Birthday or Christmas this year! TL;DR: This is a excellent product, which has given me confidence to purchase new plants, by giving hourly Temp, Humidity, Light, soil moisture and nutrients data and how they are working for a plant, to ensure I am keeping my plants happy, healthy and thriving. Update: So I was having an issue with one of the sensors batteries draining too quickly. Popped over an email via the website form, and within 45 minutes the company had responded, obtained my sensor ID and pushed a new firmware to the sensor. Even asked how my plant was doing. Can't fault it and I've got my fingers crossed it solves the issue, but if not, I've got no doubts the team will support me until it's resolved. A 5 star service!

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Verified
arnaud mardegan
24 April 2026

Game Changer for Plant Care

I bought a Smartyplant sensor when my plant wasn’t growing well and started to look like it might die. It turned out the nutrient levels were off. After adjusting those and improving our watering habits (we were overwatering), the results were incredible. Within just a couple of months, the plant almost doubled in size. It’s an amazing product, and it comes in beautiful packaging. The setup can be a bit tricky, but it’s absolutely worth the effort.

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Verified
Mr H
20 April 2026

A Lifesaver for My Indoor Jungle!

I cannot recommend Smarty Plants enough! As someone with a notoriously "heavy hand" when it comes to watering, this kit has been an absolute game-changer. Premium Quality: You can tell right out of the box that this isn't some cheap gimmick. Everything feels high-end, durable, and thoughtfully designed. Brilliant Concept: The tech behind it is so intuitive. It has already saved several of my plants from certain "drowning" and continues to keep my watering regime in check. Lovely Team: Beyond the product itself, the team behind Smarty Plants is wonderful. Their passion for plant care really shines through in their customer support and overall vibe. If you’re a "helicopter plant parent" who tends to overwater, or if you just want to take the guesswork out of plant care, get this kit. Your plants will thank you!

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Verified
Stephen Evans
20 April 2026

Great little gadget to help keep your…

Great little gadget to help keep your indoor plants alive. Touchwood everything is ok

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Erik Janssens
20 April 2026

Dedicated Team

Dedicated Team, Where initially my frustrations where really high, the team stayed positive and really helped to find a solution.

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Verified
Nathan
18 April 2026

Great Gadget!

Fantastic products, easy to use, app is great, real time info straight to me phone!

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Verified
Sadiq moshood kolawole
17 April 2026

I’ve been using the SmartyPlants sensor…

I’ve been using the SmartyPlants sensor for a while now, and the difference in my plants is honestly amazing. They look healthier, more vibrant, and I feel much more confident taking care of them. What really stands out as well is their customer support team; they’re super responsive, helpful, and always ready to assist. Overall, a great experience

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Verified
Fatimah Arinola
17 April 2026

As a first-time buyer

As a first-time buyer, I couldn’t have asked for better service from Smarty plants. Seamless experience and lovely team as well. Would recommend them over and over.

Page 1 of 2 · 20 reviews

Smartyplants — Review Summary

Based on 20 verified customer reviews, Smartyplants holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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