Smartyplants delivers strong plant monitoring technology with an engaged support team, though initial setup and connectivity issues frustrate some new users; the 4.7/5 rating reflects widespread satisfaction despite occasional technical friction.
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Customers mention
I have found the device to be really helpful, it provides excellent detail for my plant care. Highly recommend
Got these as a gift at Christmas and I absolutely love them! I also love their customer service they are so fast and efficient and actual solve any problems! I really love this company and I am saving up to buy more sensors!!! If you are a plant lover GET THEM!
I am really impressed with SmartyPlants sensor. It makes plant care so much easier. It is a good monitor product with a great team behind it. Would definitely recommend 👍
Simple, recyclable packaging with exactly what was purchased. Delivered on time and with ease. Easy to setup via the app and the product itself. My only issues are no charging cable and the light reader is a hit and miss sometimes. I have a glow light which sometimes doesnt pick up despite moving the sensor at different angles. Great app layout with some information to improve areas but with this great sunny weather , glowlight and the sensor saying its too dark i can only give this a 4 star.
Sad to see such a negative review after our experience. We (wife and me) had difficulty pairing the sensor too. We got a reply the same day though. When we still had difficulty (my fault not theirs) I even got a call from the founder Ben (great guy). He took me through the process and made it super clear. He told me they're updating their process to make it even easier in future. They are a relatively new company and super passionate about what they've built. I was really impressed with the service we received and I'm excited for our monsterra to last a lot longer now. Thanks Smartyplants.
Based on 20 verified customer reviews, Smartyplants holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.