Smartyplants delivers strong plant monitoring technology with an engaged support team, though initial setup and connectivity issues frustrate some new users; the 4.7/5 rating reflects widespread satisfaction despite occasional technical friction.
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I was relly excited to buy this product. It sounded like exactly what I need to keep tabs on my large collection of plants. I even emailed it to loads of of my family and friends who were also really enthusiastic and wanted to give it a try. So imagine my disappointment when after 2 Hours of trying I couldn’t get the sensor to connect to my wifi. No matter I thought one of the things I noticed was the promised fast human response to problem Waited a day. Nothing. Emailed again. Nothing emailed again and I received a pathetic Generic response that looked like it was AI generated… certainly it didn’t address my issues. Sadly I’m done wasting my valuable time. If you. Can’t be bothered to help a new customer get started then you are not a company intend to support. Needless to say you won’t be getting any sales from my family and friends. I just want my money back and nothing more to do with you. If you don’t understand that you need to provide fast responsive customer service to help new customers get started then quite frankly you don’t deserve to succeed.
Based on 20 verified customer reviews, Smartyplants holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.