Sons delivers strong product quality and fast delivery with mostly excellent customer service, but a significant minority of customers report serious issues with refunds, subscription charges, and unresponsive support that contradict advertised guarantees.
What customers love
Common concerns
Customers mention
Product arrived fast and the hair clay was perfect for my hair type to help thicken my hair for my hair type. Great product !
After 3 months I’ve already seen drastic improvements in my hair thickness and am really grateful for sons they’ve been very helpful
Ordered a Thickening Hair Clay from Sons. first impression is the presentation is very high class with the clay being in a screw topped metal tin. Only a small amount of the clay is required and it gives a slight sheen (which is what I was after) and a strong hold and definitely gives a thicker appearance to my hair. No flaking effect when hair is brushed through, and I just quickly rinse my hair to remove in the evenings. The small amount needed means that the tin should last a fair while. Recommended and will look to order when this pot gets low.
Quick and simple to understand.
I have always liked taking Biotin as part of my routine. Ordered from Sons and it came quickly, well packaged, and looks good on the shelf too which most don't. Service was excellent, product is excellent, happy here!
The biotin appears of high quality & delivery was fast
Good products at affordable prices. Have used Sons for a few years now and have been happy with my purchases. Deliveries always arrive on time and it's very easy to manage my subscriptions online.
Great service very helpful great products highly recommend Sons.
A brilliant company that listens to you and replies back when you have any questions about there products, id recommend them to anyone that’s interested in growing thicker hair or having a transplant, great company to deal with.
Great products, shampoo and conditioner are a daily staple in my routine now, leaves my hair feeling thick, well washed and is great for my curly hair. Great to use on your beard too.
Been using biotin for just over a week now and I’m loving it. Delivery was fast, packaging was next level and just generally quality is top tier. Tempted to try some other products
Amazing products and amazing customer service, would highly recommend. Conditioner is phenomenal!
Friendly helpful staff, super quick delivery, great service
I've been using their shampoo which is a 200ml bottle. It's lasted around a month, washing two to three times a week. My hair is noticeably thicker, in excellent condition and has left no residue. I believe that with consistent use It might even help with regrowth. I followed the instructions on the packaging which says to massage in for 90 seconds. That seems to really help with removing dandruff and grease. There's no signs of any dandruff. The packaging is so unusual as well. It's like a silver chrome effect. The smell is very citrusy like lemongrass. It definitely wakes you up in the morning without being overpowering. Having done some research on the company, I can see that they are showing commitment towards sustainability and accountability. I would like to see some work on the packaging to reduce the single use plastics. But overall I'm very pleased with this. I'll definitely be buying the conditioner and clay to try.
Good website and good product. All arrived in good order and good time.
Based on 40 verified customer reviews, Sons holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 80% of customers gave 4 or 5 stars.