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GreatShopping & Fashion

Sons

sons.co.uk/
4.3

40 reviews

75%
5-star
80%
Positive
13%
1-star
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ReviewTerminal Summary

Sons delivers strong product quality and fast delivery with mostly excellent customer service, but a significant minority of customers report serious issues with refunds, subscription charges, and unresponsive support that contradict advertised guarantees.

What customers love

  • Product effectiveness and quality, especially hair thickening clay and shampoos with visible results
  • Fast delivery and premium packaging presentation
  • Responsive and helpful customer service (from majority of interactions)

Common concerns

  • Money-back guarantee not honored; customers refused refunds despite advertised 100% guarantee
  • Subscription billing issues: customers charged after pausing, no refund provided, and no return postage offered
  • Inconsistent customer service response: some customers wait 2-3 days or receive no reply, contradicting positive reviews

Customers mention

Hair thickening/thicknessFast deliveryCustomer service responsivenessProduct qualitySubscription/refund issues
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Showing 2 4-star reviews
D
Verified
Dave Brady
18 May 2026

All been good

All been good. Obviously too seen to see results but the products arrived quickly and were well packaged. All smell nice not too chemically. Fingers crossed for results

S
Verified
Squid
13 May 2026

Minoxidil

Quick and simple to understand.

Sons — Review Summary

Based on 40 verified customer reviews, Sons holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 80% of customers gave 4 or 5 stars.

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