Sons delivers strong product quality and fast delivery with mostly excellent customer service, but a significant minority of customers report serious issues with refunds, subscription charges, and unresponsive support that contradict advertised guarantees.
What customers love
Common concerns
Customers mention
Got the hair thickening clay with caffeine and B7, super product. Holds all day, smells great and is superb value too.
Son’s customer support is amazing. I am the first to moan if a service is shoddy so I want to express my gratitude to this company. I am a repeat customer and recently had a problem with an order. I emailed and the problem was sorted by Amira without hesitation within 24 hours. It’s a great reassurance to customers that may be wary of using a company to know that it is on the ball and sorts out a problem within a day. Thank you
Wonderful service and product as always.
My experience with Sons has been truly excellent. From the very beginning, the service has been outstanding, and the products arrived quickly and in perfect condition. The shampoos and creams I receive are of high quality, and it’s clear that the company places great importance on customer care. I’ve noticed a significant improvement and feel that the products genuinely deliver on their promises. What stands out the most, however, is the company’s consistency and reliability. I feel supported every step of the way and that they truly care about the results. I will definitely continue to trust them and highly recommend them to anyone facing similar concerns.
Sons company - for getting hair loss treatment products & services, has been an exceptional experience for me. I wa a bit sceptical in the beginning as it is my first experience with this company and I have not heard about it previously. But now I have become a big fan of them. They are very professional and have a very good & superb after-care services which they provide for free along with the treatment plan. They give discount on products on your 1st month of starting the treatment. They have a money back guarantee also if the treatment doesn't work after 6 months! As far as the effectiveness of their products is concerned, then i will have to wait for 3 - 6 months to see visible results. So wishing for the best!
Really good stuff, my hair feels thicker for sure. I like the viscosity as well, moulds my hair to a good shape! What more can you ask for inn a hair clay? Delivery was super quick too.
Amazing products for sure definitely sticking to the company products, delivery was fast and on time and the services was fantastic
I have been using this SONS thickening hair clay for the past few weeks or so. I wanted to write an honest review covering the whole process because buying online can be hit-or-miss. About the product and packaging The clay comes in a sleek, sturdy tub that looks good on the bathroom shelf. The texture of the clay itself is quite dense but warms up easily when you rub it between your palms. It has a subtle, clean scent that isn't overpowering. How it performs I have noticeably thinning hair on top, and this product actually works. It gives an instant thickening effect and a completely natural, matte finish—no greasy look at all. A small, pea-sized amount provides a solid hold that lasts my entire work day, but my hair still feels soft enough to restyle if I run my hands through it. It also washes out easily with regular shampoo. The product itself is a 5/5 and does exactly what it promises for thinning hair.
Product arrived fast and the hair clay was perfect for my hair type to help thicken my hair for my hair type. Great product !
After 3 months I’ve already seen drastic improvements in my hair thickness and am really grateful for sons they’ve been very helpful
Ordered a Thickening Hair Clay from Sons. first impression is the presentation is very high class with the clay being in a screw topped metal tin. Only a small amount of the clay is required and it gives a slight sheen (which is what I was after) and a strong hold and definitely gives a thicker appearance to my hair. No flaking effect when hair is brushed through, and I just quickly rinse my hair to remove in the evenings. The small amount needed means that the tin should last a fair while. Recommended and will look to order when this pot gets low.
I have always liked taking Biotin as part of my routine. Ordered from Sons and it came quickly, well packaged, and looks good on the shelf too which most don't. Service was excellent, product is excellent, happy here!
The biotin appears of high quality & delivery was fast
Good products at affordable prices. Have used Sons for a few years now and have been happy with my purchases. Deliveries always arrive on time and it's very easy to manage my subscriptions online.
Great service very helpful great products highly recommend Sons.
Based on 40 verified customer reviews, Sons holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 80% of customers gave 4 or 5 stars.