South West Upholstery delivers exceptional craftsmanship and customer service with a 4.8/5 rating, though occasional issues with cushion comfort and follow-up on post-delivery concerns emerge in rare cases.
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Customers mention
We are so pleased with the work South West Upholstery have undertaken on our power recliner sofa. We had just one sofa re-upholstered (as it was the only one we mainly sat on) and we asked them to try to match the existing furniture when the job was done. They only had pictures to work from, and, of course the sofa they were working on, but that was very worn. We were amazed at the outcome and the standard of workmanship. We are so pleased with it, because it means we didn't have to throw away every piece of furniture and end up buying poor quality replacements, which is often what's on sale in the main stores. It looks brand new and you would never know what has been done. Our heartfelt thanks to whoever did the work and to the professional drivers who collected and delivered it back.
Two replacement settee cushions and 6 dining chair pads. The help and choices given for what we needed was excellent. We were very pleased with the craftsmanship of the goods. Leanne was was very helpful and knowledgeable and nothing was too much trouble. The cost was very competitive. We will happily use them again.
We had a slight delay in getting the two sofas and the Ottoman back so were living on easy chairs for about four weeks just after Christmas. However, we were absolutely thrilled when they were returned to us. I could have cried. The material is so much softer and warmer than the previous, and hopefully a bit more stain resistant than the last! The quality of the upholstering is excellent, so a credit to the team. I know our sofas will last another 20 years!
Very pleased with the upholstery of two carver chairs recently. The staff are very attentive and helpful, with a range of materials to choose from. Didn't feel rushed at any stage and the end result is beautiful.
Very thoughtful and caring when discussing how to deal with my very delapidated arm chair, helpful when choosing just the right fabric and colours to recover. Good quality work, the chair looks wonderful again.
Based on 20 verified customer reviews, South West Upholstery holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.