Is South West Upholstery trustworthy?

South West Upholstery is rated 4.8/5 from 20 verified reviews — Excellent. 95% gave 4 or 5 stars.

What is South West Upholstery's rating?

South West Upholstery has an average rating of 4.8 out of 5 based on 20 customer reviews on ReviewTerminal.

South West Upholstery Reviews: 20 Verified Reviews (4.8/5)

ReviewTerminal SummaryBased on recent reviews

South West Upholstery delivers exceptional craftsmanship and customer service with a 4.8/5 rating, though occasional issues with cushion comfort and follow-up on post-delivery concerns emerge in rare cases.

What customers love

Expert workmanship and quality finishing that restores furniture to like-new condition
Professional, friendly staff and seamless communication throughout the process
Reliable collection and delivery service with helpful, courteous drivers

Common concerns

Cushion foam firmness did not meet customer expectations and follow-up resolution was delayed

Customers mention

workmanship qualitycustomer servicefabric selectiondelivery and collectionsofa reupholsterycommunication

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Showing 1 4-star review

Verified

Jan

4 May 2026

Replacing covers for a tired sofa

The quoting and placing of the order went very smoothly. The quality and look of my sofa met my expectations.

South West Upholstery — Review Summary

Based on 20 verified customer reviews, South West Upholstery holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

South West Upholstery

Replacing covers for a tired sofa

South West Upholstery — Review Summary

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