SPARNET Reviews: 35 Verified Reviews (2.8/5)

ReviewTerminal SummaryBased on recent reviews

SPARNET has a severely damaged reputation (2.8/5) due to chronic shipping delays, poor customer service responsiveness, and product quality issues, though a minority of customers report positive experiences when issues are resolved.

What customers love

Fast and on-time delivery when orders do arrive without delays
Responsive and generous customer service recovery (refunds, replacements, free items)
Good product quality and competitive pricing on some items

Common concerns

Severe and unexplained shipping delays (weeks to months) with no communication or tracking updates
Customer service completely unresponsive to inquiries despite promised 2-day response time; no phone support
Products arriving damaged, incomplete, or with missing components; defective items with no proper resolution

Customers mention

shipping delayscustomer service unresponsivenessno tracking informationdamaged or missing itemsrefund issues

Filter:

Sort:

Showing 17 1-star reviews

Verified

Hei

13 July 2020

Don't buy anything if you feel like…

Don't buy anything if you feel like you're not sure. The return process if really strange and you have to pay up to 8 euros to 22 euros if you want a mail tracking option. Not worth it. Also nobody answers when trying to email them.

Verified

Anders Pilgaard

9 January 2020

I have placed an order for a Christmas…

I have placed an order for a Christmas present the 9/12-2019. after receiving no tracking number, and 2 weeks of waiting, I try sending an mail, to Sparnet. Today is the 9/1-2020 and I haven't heard anything since the 22/12. Under delivery of the product it says "Free delivery (1-5 days). I would very much like my money returned, given that I won't receive the product I paid for.

Page 2 of 2 · 17 1-star reviews

← Previous

Frequently asked questions about SPARNET

Is SPARNET trustworthy?

SPARNET is rated 2.8 out of 5 from 35 verified customer reviews on ReviewTerminal — rated Poor. 43% of customers gave 4 or 5 stars.

What is SPARNET's rating?

SPARNET has an average rating of 2.8 out of 5 based on 35 customer reviews on ReviewTerminal.

How many reviews does SPARNET have?

SPARNET has 35 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

SPARNET — Review Summary

Based on 35 verified customer reviews, SPARNET holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 43% of customers gave 4 or 5 stars.

SPARNET Reviews