SPARNET has a severely damaged reputation (2.8/5) due to chronic shipping delays, poor customer service responsiveness, and product quality issues, though a minority of customers report positive experiences when issues are resolved.
What customers love
Common concerns
Customers mention
Don't buy anything if you feel like you're not sure. The return process if really strange and you have to pay up to 8 euros to 22 euros if you want a mail tracking option. Not worth it. Also nobody answers when trying to email them.
I have placed an order for a Christmas present the 9/12-2019. after receiving no tracking number, and 2 weeks of waiting, I try sending an mail, to Sparnet. Today is the 9/1-2020 and I haven't heard anything since the 22/12. Under delivery of the product it says "Free delivery (1-5 days). I would very much like my money returned, given that I won't receive the product I paid for.
Based on 35 verified customer reviews, SPARNET holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 43% of customers gave 4 or 5 stars.