ReviewTerminal
Home/Shopping & Fashion/SPARNET
S
PoorShopping & Fashion

SPARNET

sparnet.se
2.8

35 reviews

31%
5-star
43%
Positive
49%
1-star
Write a review
ReviewTerminal Summary

SPARNET has a severely damaged reputation (2.8/5) due to chronic shipping delays, poor customer service responsiveness, and product quality issues, though a minority of customers report positive experiences when issues are resolved.

What customers love

  • Fast and on-time delivery when orders do arrive without delays
  • Responsive and generous customer service recovery (refunds, replacements, free items)
  • Good product quality and competitive pricing on some items

Common concerns

  • Severe and unexplained shipping delays (weeks to months) with no communication or tracking updates
  • Customer service completely unresponsive to inquiries despite promised 2-day response time; no phone support
  • Products arriving damaged, incomplete, or with missing components; defective items with no proper resolution

Customers mention

shipping delayscustomer service unresponsivenessno tracking informationdamaged or missing itemsrefund issues
Filter:
Sort:
Showing 3 3-star reviews
S
Verified
Simon Waxin
24 June 2021

Bra service

Bra service.

P
Verified
Petri
15 June 2021

Didn't get the packet and waiting long…

Got the packet after some waiting

B
Verified
B. W.
15 June 2021

Unfortunate delay

I ordered over a week ago. Nothing has arrived. I have heard nothing about the order. Customer Services responded after my first one star review and explained the delay. They have since at my request refunded the money and this raises my opinion of the company. They seem to be a legitimate and trustworthy business. It’s just a shame they didn’t let me know about the delay until I reviewed.

SPARNET — Review Summary

Based on 35 verified customer reviews, SPARNET holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 43% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →