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PoorShopping & Fashion

SPARNET

sparnet.se
2.8

35 reviews

31%
5-star
43%
Positive
49%
1-star
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ReviewTerminal Summary

SPARNET has a severely damaged reputation (2.8/5) due to chronic shipping delays, poor customer service responsiveness, and product quality issues, though a minority of customers report positive experiences when issues are resolved.

What customers love

  • Fast and on-time delivery when orders do arrive without delays
  • Responsive and generous customer service recovery (refunds, replacements, free items)
  • Good product quality and competitive pricing on some items

Common concerns

  • Severe and unexplained shipping delays (weeks to months) with no communication or tracking updates
  • Customer service completely unresponsive to inquiries despite promised 2-day response time; no phone support
  • Products arriving damaged, incomplete, or with missing components; defective items with no proper resolution

Customers mention

shipping delayscustomer service unresponsivenessno tracking informationdamaged or missing itemsrefund issues
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Showing 4 4-star reviews
A
Verified
Anna Lindström
16 June 2021

Website did not work on mobile

Website did not work on mobile. Had to order through laptop.

V
Verified
Vuokko
2 June 2021

I was satisfied and felt, that I can trust the seller.

It was easy to find the article, which I wanted. Also easy to order it and make the payment. I felt, that I can trust the contact with Klarna.

B
Verified
Barbara Sieland
27 May 2021

Perfekt

They are fast, friendly and Good.

G
Verified
Grethe Sagevik Eide
30 April 2021

God sevice👍👏

God sevice👍👏

SPARNET — Review Summary

Based on 35 verified customer reviews, SPARNET holds an average rating of 2.8 out of 5 — rated Poor on ReviewTerminal. 43% of customers gave 4 or 5 stars.

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