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ExcellentShopping & Fashion

Status Group

statusgroup.com
4.8

20 reviews

90%
5-star
95%
Positive
5%
1-star
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ReviewTerminal Summary

Status Group delivers exceptional value and service with reliable fast delivery and responsive customer support, though one customer reported receiving a counterfeit Tissot watch.

What customers love

  • Competitive pricing significantly lower than high street and manufacturer prices
  • Fast, reliable delivery with next-day options and efficient communication
  • Responsive customer service that resolves issues professionally and handles post-sale support well

Common concerns

  • Counterfeit product concern - one customer's resold watch failed serial number verification on manufacturer website

Customers mention

pricingdelivery speedcustomer serviceauthenticitywatch qualityvalue for money
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Showing 18 5-star reviews
C
Verified
Carl
17 May 2026

Good prices comparison against high…

Good prices comparison against high street retailers and brand manufacturer…..rapid deliver excellent!

A
Verified
A Smith
14 May 2026

Watch was as advertised and great…

Watch was as advertised and great value. Delivery was efficient and secure.

M
Verified
Mr Malcolm Jones
7 May 2026

Fantastic service at a great price

Fantastic service at a great price, replaced a clock face 👏

K
Verified
Khashayar A
1 May 2026

My order arrived right on time 👌

My order arrived right on time 👌 The Seiko 5 watch was completely authentic and came with a warranty card and purchase receipt. The packaging was also very neat and well done. Honestly, I didn’t know this online shop at first and was a bit hesitant, but after reading other customers’ reviews, I decided to place an order. Now I’m really happy I found this store 😊 I was able to buy my favorite watch and sunglasses at a great price. Definitely recommended!

P
Verified
Paul Tillett
1 May 2026

I’m over the moon with all aspects of…

I’m over the moon with all aspects of my order from communication to a very good price and the quickest delivery ever thank you very much 👍🏻

J
Verified
Jonathan Afram
24 April 2026

Watch purchase

I called and verified the product and they answered all my questions and more! Speedy delivery too!

C
Verified
customer
11 April 2026

I had a good customer service from the…

I had a good customer service from the Horsham branch. He showed me all the watches that I want to try and he was very patient and helpful.

C
Verified
Carla
3 April 2026

Watch was at an extremely good price…

Watch was at an extremely good price and delivery was next day. Couldn’t get a better service!

M
Verified
Mr Paul Mills
2 April 2026

Very fast

Very fast, arrived in perfect condition

G
Verified
Gaynor Dindorf
2 April 2026

Brilliant customer service.

I needed to schedule a delivery a week after my purchase and the store was so very helpful. They stored the watch and made sure it was posted to arrive exactly when I wanted it. Exceedingly helpful and friendly .

S
Verified
steve taylor
16 March 2026

Bought a Tag Heure chronograph from…

Bought a Tag Heure chronograph from this company, the price was competitive and the delivery speed was exceptional. I would have no problem recommending this company.

I
Verified
Ian Ethelston
4 March 2026

Sent off my watch to have the battery…

Sent off my watch to have the battery replaced and the watch re-pressurised. Great service combined with excellent communication.

J
Verified
John Dunn
24 February 2026

Amazing Customer Service

I believe the true measure of a great retailer is how they treat you after the sale is complete. I had an issue with a watch that developed a fault (not caused by the retailer), and unfortunately I was given the runaround by TAG Heuer. I reached out to Jordan at WatchStatus, and he couldn’t have been more responsive or professional. He handled the issue quickly and with genuine care. His support really set the gold standard for customer service. I genuinely feel like a valued customer, and WatchStatus will be the first place I look when I’m next in the market for a new watch.

B
Verified
Barry Brown
23 February 2026

Excellent customer service very helpful…

Excellent customer service very helpful brought a lovely swiss military watch good quality good time keeper at a great price can't complain would recommend to anyone 😀 👍

P
Verified
Pauline mccarthy
17 February 2026

Highly recommended to us by fellow…

Highly recommended to us by fellow watch shop. Eady efficent site to order Quick delivery Much cheaper than anywere else

Page 1 of 2 · 18 5-star reviews

Status Group — Review Summary

Based on 20 verified customer reviews, Status Group holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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