The AIM Group delivers strong customer satisfaction (4.6/5) with responsive support staff and smooth course enrollment, though isolated security and account access concerns warrant attention.
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Quickly helped and solved my queries. Didn’t make it complicated just set me up and I was up and running. Fantastic service
Great service
Ermie has been extremely helpful with any of my queries to get me on the course I am looking to complete
Very helpful
I paid for the Maths level 1 course, and haven't been able to access the course since. I want a refund, as soon as possible! David
Excellent online training provider. The customer service team is responsive, supportive, and always professional. The training content is high quality, easy to follow, making online learning both effective and enjoyable. I’d recommend them without hesitation.
I have been in touch with Emma Palmer for some time and have found her to be a great and kind person with many humours also. I am so happy to have been speaking with her for many times and its been really helpful and supportive each time I have been speaking with her and also her team are very kind also but I have been dealing with her about my applications quite a lot so I only truly know her more than any of her colleagues and cannot be more grateful and appreciated than I am already. Thank you so much Emma. Hi to the whole cast of Eastenders also from me and to Patsy also please
Anne was quick to respond to my query and resolved the issue immediately. She gave me clear advice and I felt confident to proceed after discussing the matter with her.
Every time I have gone to the aim group I have always been happy with lots of laughter and happiness
Quick call back and useful advice.
I had difficulty with the ID section of the form. Before I could call the company they called me. The lovely Lady called Kim was very kind and patient with me.
The aim group reached out ASAP to secure a place for me at a good college for a wonderful online course on principles of customer service Irish was so positive towards my application my.confidence blossomed and success on enrolment happened thankyou the aim group
My questions were answered instantly, and the answers were very helpful.
Kim gave me all the information that I need and explained me about the course and it's details. Also their availability on calls if we need any help.
Pleasant to chat with and helpful
Based on 20 verified customer reviews, The AIM Group holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.