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The Farmer's Dog

thefarmersdog.com
3.6

40 reviews

63%
5-star
63%
Positive
28%
1-star
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ReviewTerminal Summary

The Farmer's Dog earns a 3.6/5 rating due to exceptional product quality and customer service that are consistently undermined by delivery logistics failures, steep pricing, and isolated but serious health concerns reported by some customers.

What customers love

  • Dramatically improved dog health, weight management, and appetite in majority of satisfied customers
  • Exceptional customer service with personalized, compassionate support including refunds and sympathy gifts for grieving pet owners
  • Fresh, high-quality food that dogs readily consume compared to traditional kibble

Common concerns

  • Delivery problems including packages left in sun, incorrect placement, and failure to follow customer instructions despite repeated requests
  • Significant and repeated price increases (12% hikes, monthly costs rising from $150 to $256 for small dogs) with limited lower-cost alternatives
  • Reports of severe gastrointestinal issues including vomiting with blood, extreme gas, softer stools, and unconfirmed claims of food-related deaths

Customers mention

Delivery logistics failuresPrice increasesDogs refusing to eat other foodsWeight loss and health improvementDigestive issuesCustomer service compassion
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The Farmer's Dog — Review Summary

Based on 40 verified customer reviews, The Farmer's Dog holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.

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