The Farmer's Dog earns a 3.6/5 rating due to exceptional product quality and customer service that are consistently undermined by delivery logistics failures, steep pricing, and isolated but serious health concerns reported by some customers.
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I have been feeding my dog Sandy the Farmer's Dog food since Feb 2023 and she has never had any problems. I give her the turkey because it is the lowest in fat. My dog is 15 yr old and still gobbles up every dish of food. I don't have any problems with the shipping since we are on a "will call" plan with them. No automatic shipments for us. We call them when we need more food and it ships within a few days. They always notify us when it's shipped. We plan to continue feeding our dog your food for as long as she is with us. 5 stars for Farmer's Dog.
Great company!! Easy setup and delivery. Great customer service with excellent follow through. Outstanding product.
I can’t say enough good things about The Farmer’s Dog. I saw their ad during the Super Bowl a few years ago, signed up for the 30 day trial, and have never looked back. Even through we were feeding our dog supposedly super high quality kibble, our vet kept telling us he was overweight, so we were feeding him less and less and it didn’t feel right. He was clearly hungry all of the time and we felt terrible about it. When The Farmer’s Dog trial pack showed up (right on time as it always does) our dog was so surprised that this food was actually for him that he hesitated before eating it and then I think it blew his mind. Within a week, the difference was obvious. He was satisfied, happy and drinking much less water. Feeding is easy and takes no prep other than remembering to thaw the packs (unlike trying to make kibble palatable with water and additives). At the end of the 30 day trial, he was 1/3 of way to his goal weight so the decision to continue was an easy one. 3 months in the vet was amazed at how healthy he was, and at the perfect weight, which he has maintained. The Farmer’s Dog staff are so great that they will actually personally respond to my texts, make sure everything is great, and take the time to show that they care. I sincerely think this company is exemplary and focuses on always improving their service and product quality. Thank you to The Farmer’s Dog for taking care of us and our amazing pup! I would select 6 stars if I could!
I can’t say enough great things about The Farmer’s Dog — both the product and the people behind it. After a stressful international move, my dog completely lost her appetite. I tried everything, including cooking for her myself, and nothing worked. The moment I switched to The Farmer’s Dog, she was hooked. It was such a relief to finally see her eating happily again, especially during an already overwhelming time. But what really sets this company apart is their customer service. They genuinely go above and beyond. Once, when I was heading out of town and realized my shipment timing wouldn’t work, I reached out hoping for a simple reschedule — and they made it happen without any hassle. It was one of those rare moments where a company actually treats you like a person, not just an order number.
⭐⭐⭐⭐⭐ The Food That Gave Me Two More Years (& counting!) With My Girl I want to start by introducing you to Dipsy Doo — my sweet, strong-willed, 13-year-old miracle of a dog who has been the light of my life for over a decade. When she was 11, she suffered a hospitalizing case of pancreatitis. She fought through it like the warrior princess she is, but the real challenge came after: post-pancreatitis dogs must follow a strict low-fat diet for the rest of their lives. I dutifully started her on a bland diet, then transitioned to a prescription low-fat canned food. That lasted about a week. My girl is used to the finest things in life, and this food looked, smelled, and I can only imagine tasted like gray sludge. She refused it entirely. I tried topping it with low-fat fish, chicken, beef. I tried treat dust, dried toppers, even gravy. Nothing worked. I watched my baby girl turn her nose up at every meal, and I was terrified she would waste away. Then, enter my brilliant, problem-solving boyfriend — the smartest man I know — who suggested The Farmer's Dog. I never in a million years imagined a fresh food subscription could meet prescription-diet criteria, but I checked the nutrition label and sure enough, it did! We ordered the free trial, held our breath… and Dipsy Doo ate every single bite. She LOVED it. And her tummy tolerated it beautifully. I cannot overstate what this food has meant to us. Because of The Farmer's Dog, I have had 2+ more years with my sweet girl — years full of snuggles, silly antics, and all the joy only a dog can bring. To every single person at The Farmer's Dog: thank you, from the very bottom of my heart, for saving my Dipsy Doo. 🐾💛
From the very first order they offered guidance as to what would work best for my dogs. I have 2 Shih Tzus and they have always been very picky and they have sensitive stomachs. I tried cooking for them and the vet said I was killing them with kindness. He recommended Farmers Dog. They checked up to see how it was going Customer Service is Excellent. The order is processed quickly and delivered frozen.
I know that the Farmer's Dog extended my fur baby's life. There was a huge difference when I transitioned him to this food in his energy levels and overall countenance, he looked younger. I used to think he didn't really like food but it was the dry food he was eating. Chesterfield was wild for Farmer's Dog and would gobble it all up. Thank you for improving the quality of his life! Excellent customer service. Farmer's Dog goes above and beyond and was very empathetic as well as when I notified of Chester passing away at almost 14 years of age.
Our dog loves the food, we were really surprised because he is picky and it is it is worth it because it’s healthy/good for him.
Great company, very informative and helpful, they really care and appreciate their customers. Their dog food is great, my dog seems more energetic and active.
My dog would hardly eat his food. I tried everything. I decided to try The Farmers Dog. He now eats every bite of his food. The beef and pork recipes seem to upset his stomach, but the chicken recipe did great. The farmers Dog has exceptional customer service. I have never had to wait more than 30 seconds to speak to a customer service rep. They are beyond polite and very helpful with my questions. When it comes to customer service The Farmers Dog is top notch!!
This customer support team is phenomenal. After placing an order shortly thereafter, we lost our pet macaroni of 14 years, leaving cheese, her brother without his best friend. After notifying the farmers dog staff that I no longer needed food for macaroni they were so compassionate and kind with their follow up not only is their food healthy and cheese loves it, but the compassion of the team is more than you could ever ask for
I had needed to reach out to the customer service side of the farmers dog company and was helped by Ana, she was very kind and incredibly helpful throughout the whole process. 5 stars to both Ana and the company itself!
I ordered the trial box for my two dogs. They love the food. Each package is designed for four meals. It arrived in a sturdy box padded with dry ice. Seven packages for each dog; an insulated carry tote; a sturdy hard plastic container. Everything was neat and well packaged. Meal plan included. Excellent customer service.
My golden retriever Charlie is 11.5 years old right now. I want him to keep on going strong for all our sakes. We got him a little brother recently and we want him to have the energy to play with the puppy. We tried The Farmer's Dog food and he happily GOBBLED it down! Now they both chase each other around the house for fun instead of him always sleeping on his couch. Side note: because it's human-grade, it doesn't stink, and I really appreciate that❤️
I HAVE HAD A GREAT EXPEIENCE WITH FARMER DOG. THE FOOD IS FANTASTIC MY DOG LOVES IT . HE IS ENERGETIC. AND FULL OF LIFE. BUT WHEN IT COMES TO HAVING A HEART I WILL SAY THE PEOPLE THERE ARE READY TO HELP . AND SEND A GOD BLESS THIS COMPANY. FOR SHOWING COMPASSION IN TIMES OF HARDSHIPS .
Based on 40 verified customer reviews, The Farmer's Dog holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 63% of customers gave 4 or 5 stars.