The Railway Touring Company delivers strong experiences with attentive staff and good itineraries, but inconsistent service quality, mechanical failures on premium trips, and infrastructure issues undermine the premium positioning at 4.0/5.
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Customers mention
All the staff on the train that I met or had dealings with were very helpful, going out of their way to assist. Being disabled they were very helpful and made my day out so enjoyable. The steam engine and crew excelled throughout the journey. Well done Railway Touring Company.
With the Railway Touring Company you can sit back and think of Yesteryears, forgetting about the turmoil of life, placing to one side the mobile 'phone and sit back and relax.
A super trip we celebrated a 90th birthday in style, great food and lovely staff onboard. All on time emaculate carriages-a real treat.
The tour, visiting tramways in several cities in the Czech Republic was simply excellent. The party of ten (and we all got on very well) was met at Heathrow and taken through all processes at the airport...and ditto on our return from Prague. We travelled by 1st class train on day trips from our Radisson Blu hotel in Prague to Pilsen, Brno and Most, with a tour of each system in our own vintage tram, including Prague, of course. We had plenty of time to do our own tram riding in each city, with any necessary tickets being provided. Our two guides were incredibly knowledgeable, helpful and great travelling companions. Many lunches and dinners were provided in interesting establishments. There really was nothing to fault, instead, only our heartfelt thanks. This was my third tour with the RTC and I look forward to more.
We had a great day!
Such an enjoyable day out on the Sussex Belle to Eastbourne. Attentive and friendly service and lovely scenery en route. Highly recommend this company.
Absolutely lovely! I have been on 4 railway touring company tours now and each one has been absolutely fantastic. My most recent was The Sussex Belle on April 15th (2026) and I am already thoroughly looking forward to whichever tour I do next. Keep being brilliant guys!
Enjoyed the relatively short trip to Eastbourne and Hastings on the Sussex Belle. I find the long trips hard going, having to get to the starting station very early in the morning, but a 10:45 from Victoria was easier. Could maybe have been a little longer to give more time at Eastbourne? Helpful staff - thank you Steward Ron. Gravy Train took care of a dietary need which was appreciated.
It was a very good trip with excellent time keeping.
Another fantastic trip with very friendly staff well done RTC.
It was a long day, but perfect all the way, we left Euston at 6.50 and returned at 22.30. The carriage and trains were very comfortable, the food absolutely gorgeous and the staff very attentive, polite and happy. Even the weather was kind to us as we went under steam, the sun shining over stunning countryside. Certainly will look at doing more!
Based on 20 verified customer reviews, The Railway Touring Company holds an average rating of 4.0 out of 5 — rated Great on ReviewTerminal. 75% of customers gave 4 or 5 stars.