The Shiftly delivers exceptional HR and payroll consulting with a 5.0/5 rating, with customers consistently praising founder Mary Southworth's expertise, responsiveness, and ability to simplify complex HR operations into manageable, actionable systems.
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Customers mention
Ms. Mary Southworth, founder of The Shiftly, is a powerhouse in HR, Payroll, and Compliance. She acted as a dedicated advocate for our company, expertly navigating complex issues and uncovering hidden costs and inefficiencies. Ms. Southworth developed clear, step-by-step training and documentation in plain language and negotiated benefits and features with carriers, adding value and significant revenue recapture. Professional, fast-paced, highly skilled, operating with high integrity, The Shiftly, under Ms. Southworth's leadership, delivers substantial ROI through high-value solutions, recommend to companies seeking senior HR, Payroll, Compliance, and Technical Implementation services."
We were growing fast and trying to keep up. Mary helped us untangle a lot of things we had duct-taped together and gave us a structure that finally made sense. She was responsive, thoughtful, and explained everything in a way that made sense. I never felt judged, just supported. Everything just works better now.
Mary understood right away what we were struggling with. We’re not HR experts—we just needed someone who could help us set things up the right way. She didn’t overcomplicate anything or talk over our heads. Instead, she worked with us, took care of everything, and gave us the tools to actually run things ourselves. We feel way more confident now.
I didn’t realize how much I needed The Shiftly until they came on board. HR and payroll were always on my to-do list, but I constantly found ways to put them off. Mary simplified everything and made it feel doable. Now, I feel more in control, and nothing is slipping through the cracks.
We felt supported every step of the way. From our very first conversation, it was obvious that Mary genuinely wanted to understand our business. She asked the right questions, and made sure we felt heard. The transition—from setting up payroll systems to onboarding new employees—became so much easier, and we’re in a much stronger position because of it. Working with her made all the difference for our HR.
I highly recommend The Shiftly to any organization looking for top tier HR consulting and support. Their services are insightful, strategic, and tailored to meet real business needs. The founder, Mary Southworth, brings a wealth of knowledge and experience to the table. I had the pleasure of working directly with Mary at Zuri Furniture, where her HR expertise played a huge role in shaping a more efficient, people focused workplace. Mary has a deep understanding of complex HR topics, from compliance to talent development, and she always communicates with clarity, professionalism, and empathy. Her ability to navigate difficult situations with fairness and insight is truly impressive. I’ve seen firsthand how she can elevate a company’s HR function and empower teams with practical, long term solutions. Whether you’re a startup building your HR infrastructure or an established business seeking guidance, The Shiftly is a smart investment. The value they provide goes beyond traditional consulting it’s about helping people and companies thrive.
5/5 experience working with The Shiftly. The owner, Mary, has a work ethic that is unmatched!
Based on 7 verified customer reviews, The Shiftly holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.