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ExcellentShopping & Fashion

The Teak Store

theteakstore.co.uk
4.9

40 reviews

98%
5-star
98%
Positive
3%
1-star
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ReviewTerminal Summary

The Teak Store delivers exceptional customer experiences with high-quality teak furniture and personalized service from owner Richard, though one customer experienced a complete delivery failure and refund delay.

What customers love

  • Owner Richard provides exceptional personal service, often hand-delivering orders and resolving issues quickly
  • Teak furniture is high quality, well-made, sturdy, and represents good value for money
  • Fast delivery, clear communication throughout purchase process, and helpful problem-solving when issues arise

Common concerns

  • One customer received no delivery, no communication, and experienced significant delays obtaining a refund

Customers mention

personal service from Richardproduct qualityfast deliveryeasy assemblycustomer communicationvalue for money
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Showing 39 5-star reviews
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Verified
Charmaine
20 May 2026

What a company!! Customer service at its best!

What a company!!! This is what a real family run company looks like! I placed the order, a few days later got a call to say there was an issue. Richard already had a solution! Explained I needed it before the weekend…. This wasn’t a problem for Richard - I had my table within 3 days! Took my husband 30 mins to put together!! The quality of the table is unreal! I will without a doubt be ordering again! Thank you so much guys!!

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Verified
Simon Price
19 May 2026

Excellent product at a fair price

Excellent website and easy to navigate. I was kept well informed from purchase to delivery.

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Verified
A031087
17 May 2026

Delighted with our teak table and chairs

We’re really pleased with our teak dining table and chairs. They look beautiful, feel solid and were excellent value for money. As a growing business, it’s worth being aware of delivery lead times when ordering, but everything was handled professionally and the furniture arrived in great condition. Richard, who owns the company, is a lovely guy and clearly takes real pride in the business. Assembly was very straightforward, and now it’s all set up we’re delighted with it. We would happily recommend The Teak Store. Thank you very much to Richard and the team — we’re already considering a bench!

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Verified
Steve
16 May 2026

We had an issue which was resolved !

We had an issue which was resolved ! We thoroughly recommend the honour and integrity of the seller! Buy with confidence.

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Verified
Luke Webb
13 May 2026

The table is well made and looks great

The table is well made and looks great. The service team were very helpful and easy to reach. I would recommend the Teak store.

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Verified
Biddy Collyer
5 May 2026

Great Personal service

Great Personal service. Richard was very helpful and accommodating. The table and chairs are perfect. Delivery prompt and on time.

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Verified
EJ
2 May 2026

Lovely personal service from the teak…

Lovely personal service from the teak store . Our table and chairs arrived promptly- excellent quality product and great service - queries were answered very quickly . We are delighted with our new table and chairs ! 10/10.

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Verified
William Weaving
2 May 2026

Richard was fantastic

Richard was fantastic - delivered in next few days after ordering. Super friendly, efficient and better than I expected all round. The furniture is great and he even recommended some excellent stainer. Would 100% recommend.

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Verified
Jill
2 May 2026

Beautiful teak table & chairs 🤩

Richard has been very pleasant in dealing with questions about our order. The set looks fantastic and will be well used this spring & summer. Thank you! 🙏

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Verified
Rosemary Delmonte
30 April 2026

5 Stars are well deserved.

We had some delivery problems which Richard sorted .We chose The Teak Store because of their 5 star reviews, and those stars are well deserved. The Harrington table looks lovely and I'm sure the chairs will as well, once we unpack them!

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Verified
Sue Mooney
28 April 2026

Not unpacked table as yet ,but if…

Not unpacked table as yet ,but if chairs are anything to go by ,it will be superb. Richard delivered same morning as ordered and was extremely helpfull. Couldnt fault the service provided. Cant wait to get the patio finished & host loads of family & friends dining al fresco

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Verified
Gary
28 April 2026

Best value find for an outdoor dining…

Best value find for an outdoor dining table and chairs. Very pleased with the product, easy table assembly and the delivery service was excellent!

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Verified
Charlotte
27 April 2026

100% purchase, you won’t regret it!

WOW! We are absolutely in love with this table and chairs set. Such good quality will definitely last years.

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Verified
Jon Turtle
25 April 2026

Great communication from the company

Great communication from the company. Superb quality and excellent value for money. Thanks.

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Verified
Tony Lake
23 April 2026

Really happy with this

Really happy with this. Great comms on delivery, helpful service and really happy with the furniture! Great job all round!

Page 1 of 3 · 39 5-star reviews

The Teak Store — Review Summary

Based on 40 verified customer reviews, The Teak Store holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.

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