The Teak Store delivers exceptional customer experiences with high-quality teak furniture and personalized service from owner Richard, though one customer experienced a complete delivery failure and refund delay.
What customers love
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Customers mention
Beautiful quality table & chairs. Excellent service from Richard - small delivery blip but Richard was very helpful and threw in a gift for the inconvenience. Would highly recommend.
The outdoor dining table and chairs we ordered from the Teak Store has exceeded our expectations. The table and chairs are a lovely honey colour and with the natural grain of the wood coming through it looks simply stunning. The edges of the table and the tops and arms of the chairs are rounded beautifully. I wouldn’t hesitate to order from The Teak Store again as we have had excellent customer service from them.
We ordered an 8 seater teak outdoor dining table in the sale and it’s absolutely beautiful, fantastic quality, and was really easy to assemble. Delivery was very fast and the team were extremely kind, thoughtful and helpful. 5*
We have recently bought the most wonderful 6/8 seated extendable teak table and chairs for our patio. It looks lovely we are so pleased with the quality of the table and the great experience we received buying the table from Richard, who drove all the way from Preston to Chichester. Fantastic service, thank you Richard.
We absolutely love our outdoor table and chairs. The quality is amazing and we can’t wait to use in the summer. Richard delivered our items and was absolutely lovely. Will definitely be purchasing from here again!
What an amazing company. Great experience from ordering to delivery. Great price for an amazing product and delivery was fantastic. Friendly service all round and would definitely recommend. Keep up the great work and all the best.
Good experience. Personal communication re delivery and free cushions! Furniture easy to assemble - nothing missing and looks good - time will tell re durability
Great communication, customer service and product
Fabulous quality table and chairs and excellent customer service! Highly recommend this company. Delivery was arranged and we recd a phone call on the day to confirm a rough time once he was just over an hour away. Simply could not ask for more. Thank you Richard. We intend to spread the word.
Such a lovely experience. My mother-in-law ordered us a table and chairs and they were absolutely brilliant quality. The owner of the business himself delivered them on the day before Easter Sunday so we could have a big lunch with family outside! He even threw in a few free chair cushions which was really so lovely and unexpected! Could not recommend more!!
We had excellent service from Richard at The Teak Store. Our first delivery slot had to be rearranged due to M5 issues but Richard then delivered on a Sunday to get our furniture to us quickly. And we love our table and chairs, which is excellent quality.
Extremely happy from start to finish. Ordering was easy, customer service brilliant and very personalised, delivery exceptional, and to top it off, table and chairs were even better than we thought they would be. Would definitely recommend buying from this company. Many thanks Richard.
An extremely helpful, communicative and personal buisness to deal with. Attention to detail was excellent. A pleasure to buy from and delighted with quality of furniture.
The process of ordering was very good The delivery was excellent with very helpful advice carrying the heavy furniture through to the garden We were given complimentary seat cushions The table was easy to put together and appears good quality
Excellent garden furniture set, the table and chairs are well made, sturdy, and look even better than expected. Very comfortable for outdoor dining and relaxing. Customer service was outstanding, with quick delivery and clear communication throughout. Extremely satisfied with the purchase.
Based on 40 verified customer reviews, The Teak Store holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.