The Teak Store delivers exceptional customer experiences with high-quality teak furniture and personalized service from owner Richard, though one customer experienced a complete delivery failure and refund delay.
What customers love
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Customers mention
With all the dodgy companies around, i think i have found a good one , from ordering to delivery it has been a great experience. Will definately be using them again. Dan from worthing.
I dealt with ritchard at the teak store, fantastic costumer service, start to finish.
Beautiful bench, delivered quickly and in perfect condition. Customer Service second to none. Richard was incredibly tolerant of my frequent messages and requests and responded to all of them with patience and grace. Wouldn’t hesitate to recommend them for any garden furniture needs.
This is how you run an online business. Outstanding customer service - easy to contact and delightful. Having bought a few things online recently from other retailers, to be faced with delays and no explanation or ability to speak to anyone, Richard and family at The Teak Store are a breath of fresh air. Highly recommend!
Brilliant experience from start to finish. Communication was excellent throughout, the WhatsApp service makes all the difference & gives you complete confidence. Table & chairs look great, very sturdy.
Value for money and good costumer service
quick delivery and the bench has been assembled and looks great!
Really happy with the product received. There was a problem with the Parcelforce tracking , but as soon as Richard was made aware he was on it. Excellent product, good value, I recommend this company.
Excellent service, so helpful. Small family business. Recommend. Delivered and assembled table and chairs. Gave advice on maintenance.
Based on 40 verified customer reviews, The Teak Store holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.