Is The Teak Store trustworthy?

The Teak Store is rated 4.9/5 from 40 verified reviews — Excellent. 98% gave 4 or 5 stars.

What is The Teak Store's rating?

The Teak Store has an average rating of 4.9 out of 5 based on 40 customer reviews on ReviewTerminal.

The Teak Store Reviews: 40 Verified Reviews (4.9/5)

ReviewTerminal SummaryBased on recent reviews

The Teak Store delivers exceptional customer experiences with high-quality teak furniture and personalized service from owner Richard, though one customer experienced a complete delivery failure and refund delay.

What customers love

Owner Richard provides exceptional personal service, often hand-delivering orders and resolving issues quickly
Teak furniture is high quality, well-made, sturdy, and represents good value for money
Fast delivery, clear communication throughout purchase process, and helpful problem-solving when issues arise

Common concerns

One customer received no delivery, no communication, and experienced significant delays obtaining a refund

Customers mention

personal service from Richardproduct qualityfast deliveryeasy assemblycustomer communicationvalue for money

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Showing 1 1-star review

Verified

Sarah Goffinet

12 May 2026

No delivery

No delivery, no communication from any previous emails until refund was requested and still waiting for money to be returned. Such a shame and disappointment. Now having to contact my bank provider to try and get my money back.

The Teak Store — Review Summary

Based on 40 verified customer reviews, The Teak Store holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.

The Teak Store

No delivery

The Teak Store — Review Summary

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