Theo Grace delivers high-quality personalized jewelry with exceptional customer service, achieving a 4.8/5 rating, though occasional shipping delays and unclear origin sourcing have frustrated a small number of customers.
What customers love
Common concerns
Customers mention
My experience was great I really love the jewelry very good quality for a great price. Very easy to order and affordable.
The company is upfront about when your item shipped, tracking #, notifies you when your product has been delivered. I ordered cubic zirconian heart necklace in gold vermeil. All I can say is-STUNNING!!!!!
It’s so cute, I love it and my twins love it too!
I love it I love it I love it. This bracelet is so shiney and feels full of love!
I had a great experience shopping at Theo Grace for my wife's 60th B-Day! They have such a vast selection of beautiful products, and I was really impressed by the quality. The fact that I could customize her jewelry was quite impressive. Their customer service was top-notch and within a few hours I had my questions answered. Thanks guys.
Great bracelet. This was a replacement band. And the customer service was outstanding and very quick responses.
I ordered the Coco Hexagon Photo Ring with a picture of our recently deceased and well-loved cat, for my daughter. The ring is beautiful! The photo is recreated perfectly and is high quality. The item was also delivered very quickly, it took less than a week. It's going to be a birthday gift and I'm sure she will love it. I highly recommend this ring!
I received this beautiful bracelet and it started to tarnish right away. I contacted the company and they went right to work preparing me a new one and I had the new in my hands in less than two weeks at their expense. I love a company that stands behind their work.
The necklace was just what I expected
Kept informed on delivery and the piece itself is gorgeous ans worth the money paid for it
The personalized necklace is beautiful. I bought it for my daughter for Mother’s Day and she loves it. I’m going to order one for myself.
The website is easy to navigate! On some items you can see a preview of how the product will look once received! The necklace we ordered our daughter for her first Mother’s Day came yesterday and it’s absolutely beautiful! She loves it! I will definitely be ordering again for our other daughter once she has grand baby #2 and I will also be ordering myself 1 as well! As a mom I have always wanted something like this! Thank you Theo Grace for such affordable, thoughtful pieces of jewelry!
Absolutely love my multiply name necklace. It’s perfect! Love how quickly it was delivered as well. Thank you 😊
Order process was easy. Packaging is spot on. The quality of the products appears to be very good. Very giftable and pricing is very competitive.
Excellent service and craftsmanship
Based on 40 verified customer reviews, Theo Grace holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.