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Total Pet

totalpet.com
4.7

20 reviews

90%
5-star
90%
Positive
5%
1-star
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ReviewTerminal Summary

Total Pet delivers exceptional products with strong customer satisfaction (4.7/5), particularly the figure-of-8 lead which consistently resolves pulling issues, though rare quality failures and unresponsive customer service in isolated cases prevent a perfect rating.

What customers love

  • Figure-of-8 lead effectively stops dog pulling with immediate, noticeable results
  • High product quality, durability, and thoughtful design (QR codes, grab handles, waterproof materials)
  • Fast delivery and responsive customer service with hassle-free returns for most customers

Common concerns

  • One extendable lead snapped after 10 weeks with ignored refund request during cooling-off period
  • Product not suitable for all dogs—can cause agitation or behavioral resistance in some cases

Customers mention

figure-of-8 leadpulling controlproduct qualitycustomer servicestrong dogslongline leads

Frequently mentioned

FigureCompanyPullingWalkingBecauseAbsolutely
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Showing 20 reviews
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Verified
Linda Brand
19 May 2026

Absolutely Transformative

Absolutely Transformative! Researching figure of 8 leads is a mine field, but coming across Total Pet Rope style has been the best experience I've had with our 2yrs old Golden Retriever ! He is the strongest dog we've ever had,and walking was not an enjoyable experience having invested in several type no pulling harnesses! Only had this lead just over a week and can't believe how it manages our boy,relaxing me,especially with the no escape attachment! Thank you!

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Verified
Debi Lewis
18 May 2026

Excellent company

Great experience when I ordered a figure 8 dog lead,the lead is excellent, sturdy and just what I wanted. The delivery was prompt and I recommend ordering off this company for all your dog's needs.

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Verified
Phil Byard
18 May 2026

Bought extendable dog lead

Bought extendable dog lead, line 10 weeks ago, at first i wanted a refund because it was not suitable for my dogs needs! Was well within the 14days cooling off period, for buying goods online, instead got completely ignored, decided to keep product against better judgement, has just snapped today after 10 weeks of intermittent use! Non-existent customer service and unbelievably bad product! Loads of hype on youtube, which is a red flag in itself and glowing reviews on trustpilot, well let me tell you, i don't trust trustpilot, verified!! Really how do you really verify a review!? These firms that pop up on the internet like daffodils in springtime are about as reliable and credible as a politicians promise!! My advice stay clear!

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Verified
Jo Whatmore
13 May 2026

Very surprised

Got a figure of 8 lead for my very pully corso. Hes over a year old and very strong. I purchased it but kept it away because I thought theres no way itll work so I stuck to the halti. Today I tried it for the first time and WOW! Such a difference, the normal places he yanks me to he didnt today, he stayed by me, it was the easiest walk ever! He stayed one side so I wasnt forever tripping over him and it was easy to get his attention whilst out. It made training a ton easier because he was close to me so responded quickly. Defiantly recommended. Ill be using this lead from now on!

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Verified
Steve Morgan
12 May 2026

Brilliant company

Brilliant company. We bought the 20 meter lead for my Dalmatian but have now also bought the 30 meter because she needed the extra run. When the 30M lead came the strap was broken by the habdle. However, I contacted the company and they gave a very fast reply to fix the issue and send out a new one. Can't recommend the company and the leads enough.

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Verified
Carolyn Jeffs
1 May 2026

Figure of eight dog lead

This product the figure of eight dog lead arrived quickly, very good quality and better than I expected it to be. I would buy from them again.

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Verified
amanda webb
22 April 2026

Longline

My daughter and myself have labrador puppies of 13 and 14 months. Their recall is not very good and I watched your video of the long line with grab handles. My daughter was sceptical. It will take some getting used to, but it's taken the anxiety out of dog walking xxxx

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Verified
Nicola Wynne
17 April 2026

Fabulous products and service

Great service from Total Pet. The lead I bought is brilliant! Great quality, great packing. Excellent communication with the team also. A pleasure.

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Verified
David Hornby
13 April 2026

Yep....it's a game changer for us

I saw a video of the figure 8 lead on Instagram and was interested, I'd heard of this type of lead but thought through training we could slow down our springer and stop the constant pulling, just to add, our training does work and we still train our dog 🐕, but he does slip back to pulling frequently. So, I decided to try the figure of 8 lead from these guys. We opted to have a delivery with Royal Mail which arrived in a few days. On opening, the quality of the lead is great 👍, the QR code for use and set up was a nice touch, just to make sure we got things right. Well here we go.......when using the lead, it works 👌 great control and no pulling, I'd checked the science behind this,.......and, it works. I love using this lead, the simplicity of the design of this this particular lead and the quality is great. Thank you guys huey_thespringer

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Verified
Craig Dickson
9 April 2026

Absolute game changing lead

Absolutely game changing lead - our dog pulled like a freight train before we got the figure of 8 lead, he now walks absolutely perfectly!! He did take a few walks to get used to it and tried to claw it off at the start but with positive reinforcement he now loves it and walks happily

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Verified
Gillian Mills
8 April 2026

We love this item

We love this item. Our cocker spaniel has gone from pulling us like a steam train to now walking calmly on a dog walk.

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Patchy
7 April 2026

Just not for my dog 😕 only tried on in…

Just not for my dog 😕 only tried on in the house and he was agitated from the experience of having his mouth piece on now he won't even let me put his own harness and lead on ,maybe it would be good for a puppy that would get used to it .

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Verified
becky strank
4 April 2026

Was a bit sceptical as have tried many…

Was a bit sceptical as have tried many harness halti for my husky x staff but this the best thankyou

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Verified
Heather
1 April 2026

Fantastic company to deal with

Fantastic company to deal with, the first figure of 8 lead I purchased was too big, so on emailing the company I corresponded with a very helpful Shane, who sent me the link for the smaller lead which I ordered and it is brilliant!! It is like walking a different dog with it on!! I also sent back the larger figure of 8 lead to them - with absolutely no issues.

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Verified
Emma Dean
24 March 2026

It worked !! Unbelievable

It worked !!! Unbelievable !!! I had the lead on my little finger !!! We've used another brand of head collar before but she used to rear up on her back legs and rag at her face - opened her cheeks up both sides which was so distressing. This is life changing and we can now take her on holiday which is something we'd stopped because of how much of a pain she was to walk. My husband has displaced tendons on his palm because she was so bad!! We've wasted hundreds of pounds in leads/harnesses/dog trainers.

Page 1 of 2 · 20 reviews

Total Pet — Review Summary

Based on 20 verified customer reviews, Total Pet holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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