Total Pet delivers exceptional products with strong customer satisfaction (4.7/5), particularly the figure-of-8 lead which consistently resolves pulling issues, though rare quality failures and unresponsive customer service in isolated cases prevent a perfect rating.
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Bought extendable dog lead, line 10 weeks ago, at first i wanted a refund because it was not suitable for my dogs needs! Was well within the 14days cooling off period, for buying goods online, instead got completely ignored, decided to keep product against better judgement, has just snapped today after 10 weeks of intermittent use! Non-existent customer service and unbelievably bad product! Loads of hype on youtube, which is a red flag in itself and glowing reviews on trustpilot, well let me tell you, i don't trust trustpilot, verified!! Really how do you really verify a review!? These firms that pop up on the internet like daffodils in springtime are about as reliable and credible as a politicians promise!! My advice stay clear!
Based on 20 verified customer reviews, Total Pet holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.