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Travis Perkins

travisperkins.co.uk
4.3

40 reviews

80%
5-star
80%
Positive
13%
1-star
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ReviewTerminal Summary

Travis Perkins delivers strong customer satisfaction (4.3/5) driven by exceptional staff and driver performance, though pricing inconsistency and occasional delivery scheduling issues create friction for some customers.

What customers love

  • Exceptional staff helpfulness and going above and beyond at branch level and during delivery
  • Reliable, professional delivery drivers who handle difficult logistics with skill and courtesy
  • Clear communication and efficient order processing from branch staff

Common concerns

  • Significant pricing inconsistency across branches and between online vs. in-store quotes
  • Delivery scheduling mismatches between website promises and actual slot availability

Customers mention

delivery driversstaff helpfulnesspricingdelivery delaysbranch service quality
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Showing 5 1-star reviews
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Verified
Stephen Minett
7 May 2026

Web site lies

Quick to take your money. Website says 'delivery next day' order with confidence.. utter bolks.. Phone call from branch can't deliver for 5 days!! Refund takes forever..

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Verified
Baron Von Throphousen
7 May 2026

Psychopath lorry driver reported to…

Psychopath lorry driver reported to police I had an incident with a psychopath in a travis Perkins delivery lorry last Friday morning. He was blocking and brake checking me on the one was system at leatherhead. He then moved over into the left hand lane and as I was pulling alongside him he swung the cab to the right trying to hit me. I looked up to see him out the window screaming at me, hurling abuse. I had no idea what he was trying to do and unfortunately I am not up for a physical confrontation as still suffering and in pain from a serious car crash nine years ago, so I mounted the curb to try and get around and away from him. He then drove further to the right to try and push me further onto the pavement. When the lights turned green he continued to drive at me and tried to force me into a lamppost. After I managed to get in front of him he continued to drive up my rear yelling out the window. I decided at this point, as I was already heading in that direction, as it appeared he was also, to go the the leatherhead branch and let his superiors know what he had done. Once we entered the branch all the abuse stopped, he went quiet as a mouse and tried to play the victim. They weren’t interested in taking it seriously and I was escorted out of the building. I am the first to admit that I was being far from polite but who could be after that. As I was being escorted out I said “you’re not going to do anything are you?” the lady said she would “have a chat with our driver!” He has been reported to the police and they said that area is almost certainly covered by cctv so he is screwed. I am going to press for the harshest possible penalty/penalties against him as he is a psychopath and should definitely not be driving any vehicle. He should be having some kind of therapy. Maybe he had forgotten to take his medicine or was drunk and/or coked up

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Verified
S Findlay
6 May 2026

Poor

Poor. DO NOT BUY FENCE PANELS from TP. Sold defective panels and now just getting the run around from the Luton branch. Looks like they sell seconds on the web site.

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Verified
mark adams
3 May 2026

Con merchants

Con merchants, £79 for a dumpy bag of sharp sand and I have a account as a contractor, would not recommend or return.

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Verified
Moru
1 May 2026

Price in Travis Perkins are lottery

Price in Travis Perkins are lottery. Because one seller was selling items by £13 next day this same store, this same items cost me £24 it's a joke 🤣 You never know how much you need to pay. Because different sellers have different prices. Different between 100% of Joke it's the worst and the most lazy stuff in this country Hate your service and lottery of prices.

Travis Perkins — Review Summary

Based on 40 verified customer reviews, Travis Perkins holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 80% of customers gave 4 or 5 stars.

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