Travis Perkins delivers strong customer satisfaction (4.3/5) driven by exceptional staff and driver performance, though pricing inconsistency and occasional delivery scheduling issues create friction for some customers.
What customers love
Common concerns
Customers mention
I used one of the Bournemouth branches and paid for a delivery on Wednesday to be delivered on Friday only to get a call on Corday saying it can only be delivered Monday. I then had to take some items of the list as I needed them asap to not even get my money refunded after they said they would so now I have to chase around for it.
I arranged a delivery for after 12 on a certain day and was told that was fine. The day in question arrives and I get a message stating that the delivery would be between 8 and 10am. I called the office in Andover and was told that after 12 is all booked up. Useless.
Travis Perkins is rated 4.3 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Great. 80% of customers gave 4 or 5 stars.
Travis Perkins has an average rating of 4.3 out of 5 based on 40 customer reviews on ReviewTerminal.
Travis Perkins has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Travis Perkins holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 80% of customers gave 4 or 5 stars.