Trueform Concrete delivers exceptional products and service with a 4.8/5 rating, earning consistent praise for customer support and quality craftsmanship, though one customer experienced significant installation miscommunication.
What customers love
Common concerns
Customers mention
Fantastic sink, great customer service and communication.
I love my ramp sink! The quality is excellent and the color is really nice. I had a great experience working with the team in the office as well to pick out the perfect sink for my home.
Thank-You for the delivery of a wonderful product! Well packaged & handsome craftsmanship. From placing the order to receiving the finished product, everything was expeditious and professional. The project is being done in Santa Fe, NM. I truly appreciated the follow-up provided by Helen & Michael. The patience displayed to hold my product at the warehouse until being ready was also an added benefit during this challenging time in our country. I will definitely use Trueform Concrete for any future projects and recommend them to those in need of quality service & merchandise. Thank-You again!!
I bought a 24" concrete floating ramp sink in a pale grey ("concrete") and couldn't be happier. First, customer service was outstanding -- they answered all my questions ahead of time, and kept me apprised of the order status (it does take a while because each sink is custom manufactured). The sink is gorgeous, and extremely easy to keep clean. I highly recommend Trueform Contract both for the superiority of their products and the professionalism of their customer service.
Great product and accommodating customer service
Great product and great service. The only issue initial misunderstandings on shipping. Once those were sorted out it was flawless. Michael Sibilia became the “go to” guy on shipping, and I think he works at least 20+ hours. The table color is exactly the color of the sample.
Great products
Excellent product, communications and scheduling
Great sales and customer attention teams, easy to order, beautiful product. They were most helpful and accommodating to our needs. We would order again without a doubt.
Fantastic products. Really knowledgeable and helpful technicians and sales people. Overall great service.
These guys have been great. Jule, Michael, and Abe have been extremely helpful throughout the entire process. They are all responsive and very knowledgeable. Thanks!
Trueform Concrete was amazing to work with. They expedited my order VERY quickly, the quality of work is outstanding, and the help in the office could not have been any better. Great company to work with! Thanks for all of your help Mike Sibilia and the Trueform Team!
We are beyond pleased with our new fireplaces. We custom ordered two for our newly remodeled home, and from the ease of ordering online to the communication after the purchase and then the final delivery, everything was seamless and perfect. Most importantly, the fireplaces are more beautiful than we ever expected them to be. Thank you, Trueform, for such a great experience!
Love, Love, Live my table!
One of the best. I love working with the Trueform team. They are so helpful and make life so easy. Especially when your crew loves to lose brackets, etc. AWESOME!
Based on 40 verified customer reviews, Trueform Concrete holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.