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Trustpilot
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Trustpilot Reviews

trustpilot.com
3.1

41 reviews

5%
5-star
5%
Positive
0%
1-star
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ReviewTerminal Summary

Customers appreciate Trustpilot's user-friendly interface and value as a review platform for identifying trustworthy businesses, but the 3.1/5 rating reflects significant concerns about review moderation practices, data privacy, and content submission delays.

What customers love

  • Easy-to-use interface and straightforward setup, particularly for WordPress integration
  • Reliable tool for researching company credibility and avoiding scams
  • Fast, secure platform with clear guidelines and no technical glitches

Common concerns

  • Reviews are frequently rejected or removed without clear explanation, appearing arbitrary
  • Concerns about data privacy and reluctance to share personal identifying information for verification
  • Delayed review publication (takes one day or longer) and overly restrictive character limits on titles

Customers mention

ease of usereview moderationtrustworthinessdata privacy concernsreview rejectionplatform reliability
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Frequently asked questions about Trustpilot

Is Trustpilot trustworthy?

Trustpilot is rated 3.1 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Average. 5% of customers gave 4 or 5 stars.

What is Trustpilot's rating?

Trustpilot has an average rating of 3.1 out of 5 based on 41 customer reviews on ReviewTerminal.

How many reviews does Trustpilot have?

Trustpilot has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Trustpilot — Review Summary

Based on 41 verified customer reviews, Trustpilot holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 5% of customers gave 4 or 5 stars.

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