Customers appreciate Trustpilot's user-friendly interface and value as a review platform for identifying trustworthy businesses, but the 3.1/5 rating reflects significant concerns about review moderation practices, data privacy, and content submission delays.
What customers love
Common concerns
Customers mention
No 2-star reviews yet.
View all reviewsTrustpilot is rated 3.1 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Average. 5% of customers gave 4 or 5 stars.
Trustpilot has an average rating of 3.1 out of 5 based on 41 customer reviews on ReviewTerminal.
Trustpilot has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 41 verified customer reviews, Trustpilot holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 5% of customers gave 4 or 5 stars.
