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Trustpilot
AverageShopping & Fashion· GB

Trustpilot Reviews

trustpilot.com
3.1

41 reviews

5%
5-star
5%
Positive
0%
1-star
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ReviewTerminal Summary

Customers appreciate Trustpilot's user-friendly interface and value as a review platform for identifying trustworthy businesses, but the 3.1/5 rating reflects significant concerns about review moderation practices, data privacy, and content submission delays.

What customers love

  • Easy-to-use interface and straightforward setup, particularly for WordPress integration
  • Reliable tool for researching company credibility and avoiding scams
  • Fast, secure platform with clear guidelines and no technical glitches

Common concerns

  • Reviews are frequently rejected or removed without clear explanation, appearing arbitrary
  • Concerns about data privacy and reluctance to share personal identifying information for verification
  • Delayed review publication (takes one day or longer) and overly restrictive character limits on titles

Customers mention

ease of usereview moderationtrustworthinessdata privacy concernsreview rejectionplatform reliability
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Showing 39 3-star reviews
A
Verified
Asha verma
19 May 2026

Ms asha verma

He was very helpful and very excellent🥰

A
Verified
anthony hancock
19 May 2026

Like it so far now I need to be unlocked

Like it so far now I need to be unlocked

M
Verified
Michael Anthony Woods
19 May 2026

Excellent company

Excellent company

F
Verified
Faiz Inamdar
19 May 2026

Easy for putting reviews

Easy to register and put reviews

O
Verified
O'Brien
19 May 2026

Brilliant

Always there to show recognition to others - Brillaint!

M
Verified
Mr.Hyde
19 May 2026

I feel doubt about a website then Trustpilot is my friend

Whenever I feel doubt about some website I always check the review from #Trustpilot. Keep up the good work.

A
Verified
Angela Chinn
19 May 2026

Quick and easy.

Quick and easy.

M
Verified
Manni Brummer
19 May 2026

Trustpilot is a must have tool for…

Trustpilot is a must have tool for everyone that buy or sell anything online. Without this you wont know the diffrence between real or scam. Thank you TrustPilot for being a Star in a dark online!

S
Verified
Suzanne Hebert
19 May 2026

This is great

This is great! Wow!

H
Verified
Holly Windsor
19 May 2026

Great overall experience!

Great overall experience!

S
Verified
Sid Spanos
19 May 2026

Working with Trustpilot’s free features…

Working with Trustpilot’s free features during deployment and testing has been surprisingly smooth. From setup to publishing widgets across the WordPress site, the process feels well thought out and easy to manage. On my side, implementation was handled efficiently (if I do say so myself). Testing different placements, styling, and functionality across pages was straightforward, and getting everything live took minimal effort. Nice when the tech behaves for once, huh? Overall, the onboarding experience feels polished, beginner-friendly, and flexible enough for quick deployment without sacrificing customization.

M
Verified
Muhammad Shafiq
19 May 2026

Hei I am happy to send money from the

Hei I am happy to send money from the Trust pilot. Mvh Shafiq.

N
Verified
None Ya
19 May 2026

Good app and resource

Good app and resource, but I don't trust them with my ID or Personal Identifiable information so I will never become a verified user.

E
Verified
Emmanuel Kila
19 May 2026

Gabu

I emmanuel Kila using this app is happy to be with you guy's

M
Verified
Mary England
19 May 2026

not hard set up

not hard set up

Page 1 of 3 · 39 3-star reviews

Frequently asked questions about Trustpilot

Is Trustpilot trustworthy?

Trustpilot is rated 3.1 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Average. 5% of customers gave 4 or 5 stars.

What is Trustpilot's rating?

Trustpilot has an average rating of 3.1 out of 5 based on 41 customer reviews on ReviewTerminal.

How many reviews does Trustpilot have?

Trustpilot has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Trustpilot — Review Summary

Based on 41 verified customer reviews, Trustpilot holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 5% of customers gave 4 or 5 stars.

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