Trustpilot Reviews: 41 Verified Reviews (3.1/5)

ReviewTerminal SummaryBased on recent reviews

Customers appreciate Trustpilot's user-friendly interface and value as a review platform for identifying trustworthy businesses, but the 3.1/5 rating reflects significant concerns about review moderation practices, data privacy, and content submission delays.

What customers love

Easy-to-use interface and straightforward setup, particularly for WordPress integration
Reliable tool for researching company credibility and avoiding scams
Fast, secure platform with clear guidelines and no technical glitches

Common concerns

Reviews are frequently rejected or removed without clear explanation, appearing arbitrary
Concerns about data privacy and reluctance to share personal identifying information for verification
Delayed review publication (takes one day or longer) and overly restrictive character limits on titles

Customers mention

ease of usereview moderationtrustworthinessdata privacy concernsreview rejectionplatform reliability

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Showing 2 5-star reviews

Verified

محم***برا***

12 March 2023

تجربه ورائعه وجيده

Verified

Shell w***s

13 May 2020

Helpful service especially when looking…

Helpful service especially when looking for reviews on unknown companies

Frequently asked questions about Trustpilot

Is Trustpilot trustworthy?

Trustpilot is rated 3.1 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Average. 5% of customers gave 4 or 5 stars.

What is Trustpilot's rating?

Trustpilot has an average rating of 3.1 out of 5 based on 41 customer reviews on ReviewTerminal.

How many reviews does Trustpilot have?

Trustpilot has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Trustpilot — Review Summary

Based on 41 verified customer reviews, Trustpilot holds an average rating of 3.1 out of 5 — rated Average on ReviewTerminal. 5% of customers gave 4 or 5 stars.

Trustpilot Reviews