Typology delivers effective skincare and makeup products that genuinely work for many customers, but a restrictive no-return policy combined with frequent shade-matching failures and inconsistent customer service create significant friction, resulting in a polarized 3.6/5 rating.
What customers love
Common concerns
Customers mention
Excellents produits. SAV au top.
Typology is my favorite skincare brand because nothing reacts poorly on my skin and their customer service can’t be beat. I would recommend this brand to anyone!
I’ve been using several products from Typology and I honestly have been so impressed. My skin tends to be dry and sensitive, and I’m also dealing with melasma, so I have to be very careful with what I use. Their products feel lightweight, hydrating, and gentle without irritating my skin. I especially love how simple and clean the ingredients feel. My skin looks more glowy, balanced, and healthy, and the products layer beautifully under makeup without feeling heavy. The tinted serum gives such a natural finish, and the skincare products leave my skin feeling soft and nourished. I also appreciate the elegant packaging and how easy the routine is to follow. Overall, Typology has made skincare feel calming and enjoyable again, and I’m excited to keep using their products long term!
I loved the skin analysis quiz and detailed explanation of my prescription. The products are AMAZING! My skin has never looked better. And, I love doing my skin care every morning and evening - the steps and how good my skin feel make the ritual something I really look forward to.
I appreciate you asking my opinion on your products. Over time, I have collected many Typology products and use them daily. As a woman in my early 60s, I approach skin care and makeup carefully. Using a 'light hand" is best for make-up in this time of my life. I have found I look most natural and put together when using your products. I now use Typology products exclusively, and my skin has never looked better. My favorites: Exfoliating Gel Cleanser - which really brightens my skin, Lash and Brow Serum - which has improved brow growth, Nourishing Hand Cream - the very best improvement in overall skin appearance, Serum Mascara, Replenishing Lip Balm - so versatile, and, of course, tinted concealer and face serum. Additionally, I truly appreciate the inclusivity (and creativity!) of your advertising! Your packaging is also lovely! Great company! Great products! Fast delivery!
Excellents produit qui se concentre sur le contenant. Ici on ne paie pas le packaging.
I love the Typology products I have tried thus far. Tinted serum and glow drops are great, the tinted face serum does have a strange smell initially but I love how it looks and feels on my skin. The concealer is also excellent. Lip oil is great. More of a sheer color. I plane to try more products. It has made positive changes to my skin.
First off all i love typologys products. esp their tinted eyecream, glow serum, and lip mask that is a regular part of my rutine. what i adore the most is their lip oils. Sadly they discontinued my favorite shade (plum purple) but hopefully other great shades will come (I pray cool toned *wink wink*). Recently i opened my latest lip oil and experienced it had a fault in the closure mechanism and was spilling everywhere. The spilling made it impossible to travel with it and show off in my favorite lipcolor. I haven't had the best experience with the in-store experience in Paris, where I've received attitude from the staff from the first "hi" on multiple occassion. sucked but maybe i've just met the staff on bad days :) being human is not easy. Therefore I reached out to cotumer-service in hopes they could help me with a spare part. I had the pleasure of talking to Meja, who was empathic and profesional. Meja held my hand and carried me through the whole process of finding a solution for me. i'm very greateful. :)
Easy to navigate website, helpful shopping tips & skin quizzes, good promotions & timely delivery. Great products, I’m obsessed with the lip oils!
I love Typology products. I had stopped wearing makeup to take better care of my skin health and feel the true nature of my skin breathing and not masked. Typology reconciled me with caring for my beauty in a healthier way. Costumer service is great, interacting with this company during and after purchase has always been smooth. I am grateful I found it.
Skin care formulas have changed my face for the better. Products are gentle which is great for my sensitive skin. First products I've bought with no burning or itching. My rosacea is much better. Love the packaging too.
The products arrived very quickly in a beautiful box and wonderful packaging. I absolutely LOVE what my skin looks and feels like after just a couple of days! I've never seen such improvement from a product. The lip sticks and oils feel like they are nurturing my lips.
Quick shipping, beautiful packaging. Products are clean and effective with a nice aroma.
Excellent Products!
Products are delivered quickly. Products do what they say they will do. Reasonably priced for the quality of the products.
Based on 40 verified customer reviews, typology.com holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.