ReviewTerminal
Home/Shopping & Fashion/typology.com
T
GoodShopping & Fashion

typology.com

typology.com
3.6

40 reviews

53%
5-star
65%
Positive
25%
1-star
Write a review
ReviewTerminal Summary

Typology delivers effective skincare and makeup products that genuinely work for many customers, but a restrictive no-return policy combined with frequent shade-matching failures and inconsistent customer service create significant friction, resulting in a polarized 3.6/5 rating.

What customers love

  • Product efficacy: Customers report visible skin improvements, particularly with tinted serums, glow drops, and moisturizers for sensitive/dry skin
  • Clean ingredients and lightweight formulas that don't irritate sensitive skin or cause breakouts
  • Fast shipping and elegant packaging that enhances the unboxing experience

Common concerns

  • No returns on opened products and no samples create high financial risk; many customers waste $50-400 on shade mismatches or ineffective products
  • Shade matching failures for tinted products (concealer, foundation serums) frequently appear too dark or orange, especially for olive/medium skin tones
  • Poor customer service responsiveness: delayed email replies (5+ days), ignored requests, delivery failures not resolved proactively, and company lying in public responses to complaints
  • Product quality control issues: defective closures on lip oils, mis-packaged/mislabeled products, inconsistent formula performance across batches

Customers mention

shade matchingreturn policycustomer servicetinted serumdelivery/shippingsensitive skin
Filter:
Sort:
Showing 21 5-star reviews
D
Verified
Dominic Salinas
5 February 2026

Typology products have changed my life!

Typology products have literally changed my life! They actually work with noticeable results in 3-10 days. Consistency is key… I’ve been using typology products for 5 months now and experienced day and night differences. Family and friends have noticed differences to the point of asking about what I am using. Typology products are a bit pricey, however if you get the membership and actually commit to using the products, it makes sense due to the results. I’ve tried dozens of skin care products over the years and typology is by far the best!

C
Verified
Christine Hawley
4 February 2026

I absolutely am in love with typology…

I absolutely am in love with typology so far! I have had insane peeling on my fingers and have tried hundreds of hand creams etc and nothing worked. Then I tried typology repairing cica balm and the lipid replenishing balm and wow. It’s been less than a week and it’s almost completely healed. Was so happy with it placed another order already to try more products!! My only complaint is that it takes a little time to get the products.

S
Verified
Sue Evenson Wright
21 January 2026

I love the tinted serum it makes my…

I love the tinted serum it makes my skin look healthy and not like your wearing any makeup also i feels like your not wearing makeup

S
Verified
Sanne
9 January 2026

Great customer service

I love their tinted serum and have bought it a few times. The last one I bought was unfortunately stuck in the sorting center of the Danish post office for a month. When I contacted Typology, they straight away send me a new one with no extra cost. Francia from customer service was really nice and helpful. Will definitely recommend 😊

B
Verified
BK
9 January 2026

I’ve loved everything from Typology

I’ve loved everything from Typology! In addition to the skincare I’ve been using for months, I recently got the hair care line and this brand just never lets me down. I struggled with dull/dehydrated skin, mild wrinkles, discoloration, and dry and dull hair. No more. I wear no makeup or their tinted care daily and confidently. I never did before.

M
Verified
Michele Mandel
24 December 2025

Always trying new products

Always trying new products and I think Ive found the line that Im going to be using for a while. I just turned 60 so Im very conscious of the sagging and fine lines. I love that a little of the products go a long way. Also the customer service is great. I ordered the tinted serum in the wrong shade and I was able to return it for a full refund. The shade I exchanged it for is a perfect match! The only thing I would request is a SPF in the tinted serum of 30-45. Thanks so much for a great product. Michele

Page 2 of 2 · 21 5-star reviews

typology.com — Review Summary

Based on 40 verified customer reviews, typology.com holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →